Help Desk & IT Support jobs
225 jobs
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+60d ago
IT Support Officer (NSW)
konnecting
Regional NSW•Full time
~$90k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide first and second-level helpdesk support for IT operations.
- Assist with IT projects and maintain IT systems documentation.
- Manage user onboarding and network access.
Expiring in 4d
IT Service Desk Analyst
Qudos Bank
Collingwood VIC 3066•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide 1st and 2nd level IT support to staff via phone and remote tools.
- Respond to and prioritise incoming requests across hardware, software, and networking issues.
- Log and manage support calls, ensuring timely resolution in line with SLAs.
Posted 48d ago
Remote Support Engineer
RA Australia Ltd (AUS)
Hawthorn VIC 3122•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide technical support for Rockwell Automation's hardware and software portfolio.
- Troubleshoot and resolve complex automation challenges for customers.
- Collaborate with various teams to enhance customer experience and support quality.


Posted 2d ago
IT Service Desk Officer
Public Sector People
Sydney NSW•Casual/Holiday
~$79k - $119k pro rata(Estimated)
KEY POINTS WE FOUND
- Immediate start for a 3 month contract
- Provide Level 1 & 2 IT service desk support
- Work within a local government organisation in Sydney
Posted 2d ago
L2/3 MSP Support Engineer - People First Aussie MSP/MSSP!
Saul Recruitment
Melbourne VIC•Full time
~$75k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 2/3 technical support across multiple client environments.
- Troubleshoot complex technical issues and assist with cloud migrations.
- Build trusted relationships and act as a technical advisor to clients.
Posted 2d ago
L2.5 Support Engineer - Leading Perth MSP/MSSP - Microsoft 365/Infrastructure!
Saul Recruitment
Perth WA•Full time
~$75k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 2.5 technical support across multiple client environments
- Troubleshoot desktop, server, network and cybersecurity issues
- Participate in client onboarding and technical project work
Posted 2d ago
ICT Operations Support Officer
Melbourne City Mission
South Melbourne VIC 3205•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 service desk support for IT operations.
- Deliver high-quality ICT support for hardware, software, and cloud services.
- Contribute to IT infrastructure projects and maintain compliance with ITIL standards.
Posted 3d ago
2027 Undergraduate IT Internship
Cummins
Scoresby VIC 3179•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist in the delivery, maintenance, and support of business applications and IT services.
- Support the logging, categorisation, prioritisation, tracking, and resolution of incidents and service requests.
- Act as a contact for users with application and service-related inquiries.


Posted 3d ago
Technical Support Analyst
u&u
Blacktown NSW 2148•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide L1/L2 support across hardware and software issues.
- Troubleshoot technology issues directly on the warehouse floor.
- Support users face-to-face across the warehouse environment.
+60d ago
Group Senior Helpdesk Analyst
Prouds Jewellers
Summer Hill NSW 2130•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide second level technical support for IT issues or queries.
- Oversee the administration and management support of IT infrastructure and operations.
- Assist in the implementation and management of a business system disaster recovery plan.
Posted 26d ago
IT Coordinator
FourQuarters Recruitment
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Coordinate day-to-day IT operations across service desk, infrastructure and security.
- Track incidents, requests, actions and operational tasks while supporting major incident coordination.
- Maintain IT processes, documentation and operational reporting.


Posted 41d ago
Service Desk Analyst
Michael Page
Hamilton QLD 4007•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Provide first-level technical support to users.
- Monitor and manage service desk tickets for timely resolution.
- Troubleshoot hardware and software problems.
Posted 23d ago
Technical Support Engineer, Korean-speaking (Remote, AUS)
CrowdStrike Australia Pty Limited
QLD•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide technical support to CrowdStrike customers globally, focusing on Korean-speaking clients.
- Troubleshoot and resolve customer issues related to the CrowdStrike Falcon® platform.
- Collaborate with internal teams to enhance product features and create knowledge articles.
Posted 26d ago
IT ASSISTANT INTERN
Study And Work
Melbourne VIC•Part time
~$40k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist in installing and configuring computer systems.
- Provide technical support to internal staff.
- Manage access and subscriptions for websites and emails.
Posted 23d ago
Technical Support Engineer, Korean-speaking (Remote, AUS)
CrowdStrike Australia Pty Limited
ACT•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide technical support to CrowdStrike customers globally, focusing on Korean-speaking clients.
- Troubleshoot and resolve customer issues related to the CrowdStrike Falcon® platform.
- Collaborate with internal teams to enhance product features and create knowledge articles.

Posted 18d ago
Service Desk Administrator - Audio Visual
Centorrino Technologies
Melbourne VIC 3004•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide remote support for Audio Visual environments.
- Monitor and optimise client collaboration experiences.
- Work within a Managed Services team to enhance customer experience.
Posted 23d ago
Technical Support Engineer, Korean-speaking (Remote, AUS)
CrowdStrike Australia Pty Limited
TAS•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide technical support to CrowdStrike customers globally, focusing on Korean-speaking clients.
- Troubleshoot and resolve customer issues related to the CrowdStrike Falcon® platform.
- Collaborate with internal teams to enhance product features and create knowledge articles.
Posted 41d ago
Service Desk Engineer
Professional Search Group
East Perth WA 6004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-level technical support to end-users.
- Troubleshoot and resolve IT-related queries and issues.
- Collaborate with the IT team to find solutions.

Posted 10d ago
IT Helpdesk & Support HYBRID — PERMANENT - FULL TIMEMELBOURNE
Mable
Melbourne VIC 3004•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and 2 IT support for staff across Mable and HomeMade.
- Automate routine service requests and manage identity and access lifecycle.
- Utilise AI tools to enhance IT support processes.
Posted 26d ago
SERVICE DESK ANALYST - GPC ASIA PACIFIC - FULL TIME
GPC Asia Pacific (APAC)
Rowville VIC 3178•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-level Service Desk support for incidents and requests.
- Monitor support queues and respond to calls and tickets within agreed SLA timeframes.
- Troubleshoot device, software and web-application issues in line with ITIL practices.