Help Desk & IT Support jobs
224 jobs
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Posted 8d ago
ICT Customer Support Officer
aizoOn Australia
Adelaide SA 5000•Full time
$75k - $85k
Above avg
KEY POINTS WE FOUND
- Provide technical support and guidance to users experiencing ICT issues.
- Diagnose and resolve technical problems involving hardware, software, and networks.
- Assist with the setup and maintenance of computer networks and connectivity.
Posted 10d ago
ICT Customer Support Officer
SARPA TECHNOLOGIES PTY LTD
Carlingford NSW 2118•Full time
$80k - $90k
Above avg
KEY POINTS WE FOUND
- Provide first-level technical support to staff and clients.
- Install, configure, test, and maintain ICT equipment.
- Monitor performance and condition of ICT equipment.
Posted 10d ago
ICT Support Engineer
Stone Crane and Transport Pty Ltd
Keysborough VIC 3173•Full time
$85k
Above avg
KEY POINTS WE FOUND
- Maintain and support the company’s IT infrastructure and systems.
- Provide technical assistance and troubleshoot ICT issues for employees.
- Monitor network performance and ensure system reliability and security.
Posted 10d ago
ICT Customer Support Officer
mCare Digital Pty Ltd
Mascot NSW 2020•Full time
$75k - $85k
KEY POINTS WE FOUND
- Provide helpdesk and technical support for wearable and ICT systems.
- Diagnose and resolve technical issues related to devices and applications.
- Assist with the installation and maintenance of software and hardware.
Posted 18d ago
ICT Support Engineer
Verizon Group Pty Ltd
Sydney CBD NSW•Full time
$85k - $95k
KEY POINTS WE FOUND
- Diagnose and resolve ICT issues for business users and customers.
- Provide technical support for Microsoft 365 and Windows environments.
- Manage networks, endpoints, and assist with cloud and cybersecurity solutions.
Posted 16d ago
IT Support Engineer
Hays
Adelaide SA•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Support enterprise applications and Windows environments.
- Troubleshoot technical issues and manage support tickets.
- Collaborate with customer ICT teams and apply AI tools for improvements.
Posted 9d ago
Service Desk Officer
Exclaim IT
Brisbane QLD 4000•Contract
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-level IT and telecommunications support to internal staff.
- Log, categorise, prioritise and manage incidents and service requests.
- Deliver professional customer service and keep users informed of incident progress.
Posted 1d ago
Desktop Support Engineer
Green Light
Sydney NSW•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide onsite desktop and TechBar support to end users across a range of technologies
- Troubleshoot and resolve hardware, software, operating system, and application-related issues
- Support Windows 11 devices and Microsoft 365 applications, ensuring a seamless end-user experience
Posted 24d ago
Desktop Support Engineer
COGNIZANT
Perth WA•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Deliver hands-on remote and deskside technical support to end users.
- Provision, image, and deploy workstations for users and manage Active Directory.
- Support and install desktop computing hardware and peripherals.
Posted 24d ago
ICT Technical Specialist
Hays
Northern Suburbs Melbourne VIC•Casual/Holiday
~$350k+(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 technical support for hardware, software, network, and peripheral issues.
- Resolve incidents and service requests within agreed service levels.
- Support Windows 11, Microsoft 365, Active Directory, Group Policy, and Microsoft Exchange environments.
Posted 3d ago
Service Desk Engineer
Hays
Sydney CBD NSW•Casual/Holiday
~$60k - $80k pro rata(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 IT support to end users.
- Troubleshoot hardware and software issues efficiently.
- Manage Active Directory accounts and support Microsoft 365 technologies.
Posted 11d ago
Service Desk Specialist
Nine Entertainment Co. Pty Ltd
North Sydney NSW 2060•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-level IT support for internal staff.
- Monitor and escalate support calls while maintaining service level agreements (SLAs).
- Build and maintain positive relationships with colleagues and stakeholders.
+60d ago
Application Support Analyst
Exclaim IT
Hendra QLD 4011•Full time
~$77k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality technical support for student management software.
- Investigate and resolve application and system issues using structured troubleshooting.
- Develop strong product knowledge and create user resources.
+60d ago
Desktop Support Analyst
Hays
Sydney CBD NSW•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality Level 1/2 desktop support in a Windows environment.
- Manage and troubleshoot PCs, laptops, printers, and mobile devices.
- Support Audio Visual technologies and ensure exceptional user support.
Posted 19d ago
IT Support Engineer
Kogan People Solutions - recruiters
Drouin VIC 3818•Full time
$95k - $100k
Above avg
KEY POINTS WE FOUND
- Deliver high-quality ICT systems and technical support across the school community.
- Act as a technical escalation point for complex issues and support core network and server infrastructure.
- Research, develop, and implement new technical solutions in collaboration with management.
Posted 29d ago
Service Desk Analyst
Hays
Sydney CBD NSW•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide first-line IT support to users face-to-face and remotely.
- Resolve incidents and service requests within agreed SLAs.
- Troubleshoot hardware and software issues, ensuring users have access to configured IT equipment.
Posted 1d ago
IT Service Desk Analyst L1
Michael Hill
Brisbane QLD 4000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-line support via phone and ticketing systems.
- Troubleshoot technology issues and help users find solutions.
- Log, manage and prioritise support requests.
Posted 52d ago
Level 1 Helpdesk Technician Melbourne
Hays
Melbourne CBD VIC•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide 1st level IT support both remote and onsite for clients
- Maintain relationships with clients and perform account administration
- Troubleshoot technical issues in a high-volume ticketing environment
Posted 54d ago
Level 3 Helpdesk Engineer
Hays
Adelaide SA•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide 3rd level remote and onsite support for clients.
- Support a broad range of clients to resolve high-level IT issues.
- Deliver a high level of customer service and communication.
+60d ago
Level 1/2 IT Support Technician - Perth
Hays
Perth WA•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Providing L1 and L2 support across various client environments.
- Managing and resolving service desk tickets in a timely manner.
- Delivering exceptional customer service via phone, remote support, and on-site visits.