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Posted 7d ago
Service Desk Analyst
Hays
Perth WA•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first and second-level support across various technology platforms.
- Troubleshoot and resolve hardware, software, and user access issues.
- Contribute to service improvement initiatives and assist with technology-related projects.
Posted 16d ago
IT Site Lead
Compare Club
Brisbane QLD 4000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Lead day-to-day IT operations for a busy corporate office
- Manage and support onsite IT Support Technicians
- Provide Level 2/3 technical support across hardware, software, AV, networking, and peripherals
Posted 23d ago
EUC Engineer
Green Light
Adelaide SA•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide technical support for Windows 11 deployment/rollout.
- Manage desktop infrastructure and services including hardware and software.
- Assist with user onboarding and off-boarding while maintaining excellent customer service.
Posted 10d ago
Desktop Support
Hays
Hobart TAS•Casual/Holiday
~$60k - $80k pro rata(Estimated)
KEY POINTS WE FOUND
- Provide first-level IT support for incidents, requests, and service enquiries.
- Manage and resolve tickets through ServiceNow in accordance with ITIL processes and SLA commitments.
- Support EUC initiatives including VDI, OS hardening, device refresh, and evergreen workplace technologies.
Posted 9d ago
ICT Support Technician nec
MiHaven Training
Parramatta Park QLD 4870•Full time
$75k - $85k
Above avg
KEY POINTS WE FOUND
- Provide technical support across the Cairns training environment.
- Diagnose and resolve hardware, software and connectivity issues.
- Assist staff and students with the effective use of systems and technology.
+60d ago
Application Support Analyst
Exclaim IT
Hendra QLD 4011•Full time
~$77k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality technical support for student management software.
- Investigate and resolve application and system issues using structured troubleshooting.
- Develop strong product knowledge and create user resources.
Posted 49d ago
Desktop Support Analyst
Hays
Sydney CBD NSW•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality Level 1/2 desktop support in a Windows environment.
- Manage and troubleshoot PCs, laptops, printers, and mobile devices.
- Support Audio Visual technologies and ensure exceptional user support.
Posted 19d ago
Service Desk Team Leader – ITSM / EUC / Service Improvement
The Recruitment Company
Macquarie Park NSW 2109•Full time
~$130k - $165k(Estimated)
KEY POINTS WE FOUND
- Lead a small team of Service Desk professionals across Australia and New Zealand.
- Improve service maturity and customer experience while managing ITSM processes.
- Act as a senior escalation point for complex EUC support issues.
Posted 31d ago
Field service engineer
COGNIZANT
Sydney NSW•Full time
~$79k - $89k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 technical support for end-user devices and operating systems.
- Troubleshoot issues related to Microsoft 365 applications and basic network connectivity problems.
- Ensure timely resolution of incidents while maintaining high levels of customer satisfaction.
Posted 1d ago
IT Service Desk Analyst L1
Michael Hill
Brisbane QLD 4000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-line support via phone and ticketing systems.
- Troubleshoot technology issues and help users find solutions.
- Log, manage and prioritise support requests.
Posted 6d ago
Service Desk Analyst
Hays
Sydney CBD NSW•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide first-line IT support to users face-to-face and remotely.
- Resolve incidents and service requests within agreed SLAs.
- Troubleshoot hardware and software issues, ensuring users have access to configured IT equipment.
Posted 6d ago
Senior Technical Field Engineer Mackay
Hays
Mackay & Whitsundays QLD•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide on-site technical support to customers across the Mackay region.
- Diagnose and repair hardware faults across various devices.
- Assist with server hardware diagnostics and basic networking tasks.
Posted 6d ago
Tech Field Engineer - Cairns
Hays
Cairns QLD•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide on-site technical support and hardware repair services.
- Diagnose and repair laptops, desktops and related IT equipment.
- Manage service calls, schedules, and parts inventory.
Posted 22d ago
IT Systems Support
Hays
Eastern Suburbs Sydney NSW•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1/2 support across hardware, software and business applications.
- Manage user onboarding, offboarding and device provisioning.
- Assist with ERP and business system support.
Posted 58d ago
IT Support Engineer
Hays
Perth WA•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide Level 2 and Level 3 technical support across desktops, laptops and enterprise applications.
- Manage and support Active Directory, Azure AD and Microsoft 365 environment.
- Assist with device deployments, upgrades and system enhancement.
Posted 44d ago
Level 1/2 IT Support Technician - Perth
Hays
Perth WA•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Providing L1 and L2 support across various client environments.
- Managing and resolving service desk tickets in a timely manner.
- Delivering exceptional customer service via phone, remote support, and on-site visits.
Posted 13d ago
ICT Support Technician/ICT Support Officer; Retail Supervisor
Panda Tech Pty Ltd T/a OutBack IT
NT•Full time
$67k - $80k
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 technical support for desktops, laptops, and mobile devices.
- Diagnose and resolve hardware faults and configure software applications.
- Assist with IT inventory management and maintain accurate service tickets.
Posted 44d ago
Level 2 Support Engineer
Hays
Melbourne CBD VIC•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Providing Level 2 technical support across a diverse client portfolio.
- Troubleshooting M365, Active Directory, Azure, and endpoint management technologies.
- Delivering a combination of remote helpdesk and onsite client support.
Posted 20d ago
SOE Engineer (NV1)
Green Light
Canberra ACT•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Immediate start for an SOE Engineer (NV1) role in Canberra.
- Responsibilities include development, build, and implementation of Windows operating systems.
- Requires active AGSVA NV1 clearance and may involve interstate travel.
Posted 13d ago
Field service engineer
COGNIZANT
Sydney CBD NSW•Full time
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 technical support for end-user devices and operating systems.
- Troubleshoot issues related to Microsoft 365 applications and basic network connectivity problems.
- Ensure timely resolution of incidents while maintaining high levels of customer satisfaction.