Help Desk & IT Support jobs
224 jobs
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Posted 53d ago
Level 2 Support Engineer
Hays
Sydney CBD NSW•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide remote and on-site support to clients.
- Handle complex issues escalated from Level 1 support.
- Mentor Level 1 engineers and uplift team knowledge.
Posted 54d ago
Level 3 Helpdesk Engineer
Hays
Adelaide SA•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide 3rd level remote and onsite support for clients.
- Support a broad range of clients to resolve high-level IT issues.
- Deliver a high level of customer service and communication.
Posted 52d ago
Level 1 Helpdesk Technician Melbourne
Hays
Melbourne CBD VIC•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide 1st level IT support both remote and onsite for clients
- Maintain relationships with clients and perform account administration
- Troubleshoot technical issues in a high-volume ticketing environment
Posted 9d ago
L1 – L2 IT Support Officer_On-Site
The Recruitment Alternative
Parramatta NSW 2150•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1-2 IT support across hardware, software, networks, mobile devices and infrastructure.
- Manage helpdesk tickets, prioritise requests, diagnose issues and resolve technical problems.
- Support Google Workspace and specialised aged care systems, including nurse call, CCTV and access control.
Posted 24d ago
Customer Technical Support Specialist
Programmed
Clayton VIC 3168•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Respond to customer enquiries via phone and email.
- Troubleshoot hardware, software, and equipment-related issues.
- Coordinate external technicians when onsite assistance is required.
Posted 30d ago
IT Support Officer
Ambition
Melbourne VIC•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide help desk support across software, Microsoft 365 and hardware
- Support staff using the in-house member management system
- Build reports and analyse data to support decision making
Posted 16d ago
IT Support Officer
Michael Page
Perth WA 6000•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-level IT support and troubleshoot hardware and software issues.
- Assist users with system access, password resets, and account management.
- Maintain and update IT equipment and inventory records.
Posted 59d ago
Service Desk Analyst - Previous MSP experience essential
Professional Search Group
Mosman Park WA 6012•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-level technical support to end-users.
- Troubleshoot and resolve IT-related queries and issues.
- Collaborate with the IT team to find solutions.
Posted 1d ago
Desktop Support Officer - Part Time
Centorrino Technologies
Melbourne VIC 3004•Part time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality onsite technical support to clients.
- Engage with a diverse range of technologies including Macs, PCs, and network infrastructure.
- Foster a collaborative environment to drive exceptional customer experiences.
+60d ago
Expression of Interest: ICT Support Technician - Gippsland
Support Office - Commercial & Services
Traralgon VIC 3844•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide ICT support to educational institutions in Gippsland.
- Assist in the implementation of technology solutions tailored for the education sector.
- Collaborate with a team to deliver exceptional customer service and technical support.
Posted 1d ago
End User Services Engineer VIC (Intune MDM)
Canon
Melbourne VIC 3004•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 technical support for various devices and technologies.
- Deliver exceptional service and support both remotely and onsite for enterprise customers.
- Manage incidents and service activities through ServiceNow while ensuring customer satisfaction.
Posted 1d ago
Service Desk Officer
Blacktown City Council
Blacktown NSW 2148•Full time
~$2k(Estimated)
KEY POINTS WE FOUND
- Provide first point of contact for ICT support across Council.
- Troubleshoot technical issues and resolve incidents and service requests.
- Support staff with hardware and software setup and configuration.
Posted 15d ago
Senior Technical Support Specialist
Chemist Warehouse
Preston VIC 3072•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Act as a subject matter expert in IT support across various environments.
- Lead root cause analysis and implement lasting fixes for complex incidents.
- Provide expert support and guidance to technical teams and stakeholders.
Posted 9d ago
Service Desk Specialist
Australian Retirement Trust
Petrie Terrace QLD 4000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-level technology support to users via phone and remote channels.
- Take ownership of incidents and requests, ensuring timely resolution or escalation.
- Contribute to knowledge articles and ongoing service improvements.
Posted 25d ago
Service Desk / Desktop Support Analyst (L1-L2)
Emanate Technology
Adelaide SA 5000•Full time
~$89k - $109k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 desktop and service desk support.
- Troubleshoot hardware, software, application, and user access issues.
- Deliver excellent customer service to internal stakeholders.
+60d ago
Expression of Interest: ICT Support Technician - Bendigo
Support Office - Commercial & Services
Bendigo VIC 3550•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide technical support for ICT systems in the education sector.
- Assist in the implementation and maintenance of technology solutions.
- Collaborate with team members to enhance service delivery.
Posted 14d ago
End User Services Engineer (Intune MDM) - Moorabbin
Canon
Melbourne VIC 3004•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 technical support for various devices and technologies.
- Deliver exceptional customer service and maintain a seamless technology experience.
- Manage incidents and support Microsoft 365 and Intune environments.
Posted 1d ago
Service Desk Analyst - NV1
Centorrino Technologies
Canberra ACT 2600•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Join a community-focused tech company
- Work in a dynamic White Label Managed Services Team
- Must have existing NV1 security clearance
Posted 23d ago
Senior Digital Support Engineer
Service Stream
Eastern Creek NSW 2766•Full time
~$80k - $110k(Estimated)
KEY POINTS WE FOUND
- Troubleshoot complex user issues across various platforms and applications.
- Provide end-to-end support for incidents and requests, ensuring user communication throughout.
- Automate repetitive tasks and improve support processes through scripting and documentation.
Posted 23d ago
IT ASSISTANT INTERN
Study And Work
Melbourne VIC•Part time
~$40k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist in installing and configuring computer systems.
- Provide technical support to internal staff.
- Manage access and subscriptions for websites and emails.