Help Desk & IT Support jobs
224 jobs
Sort by
Posted 15d ago
Senior Technical Support Specialist
Chemist Warehouse
Preston VIC 3072•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Act as a subject matter expert in IT support across various environments.
- Lead root cause analysis and implement lasting fixes for complex incidents.
- Provide expert support and guidance to technical teams and stakeholders.
Posted 2d ago
Senior Support Engineer
2094 Cubic Transportation Systems (Australia) Pty Limited
Sydney NSW 2000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Provide first and second level technical application support to stakeholders.
- Ensure system incidents and problems are recorded and controlled within the Help Desk system.
- Monitor and perform detailed daily checks on the CMCS system.
Posted 2d ago
TECHNICAL SUPPORT ANALYST
Standards Australia
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide 1st and 2nd level IT support to employees and vendors.
- Troubleshoot and resolve hardware, software, and SaaS application issues.
- Manage user onboarding and offboarding activities.
Posted 17d ago
Digital Support Specialist
Jemena
Sydney NSW•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide advanced technical support across various platforms and tools.
- Proactively improve digital employee experience and device performance.
- Mentor and support Level 1 and 2 Support Technicians.
Posted 39d ago
IT Services Engineer Sydney
Richard Crookes Constructions
Sydney NSW 2000•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 2 technical support across various platforms and devices.
- Act as an escalation point for Level 1 analysts and ensure ticket progression.
- Support project sites with technology establishment and onboarding.
Posted 48d ago
Remote Support Engineer
RA Australia Ltd (AUS)
Hawthorn VIC 3122•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide technical support for Rockwell Automation's hardware and software portfolio.
- Troubleshoot and resolve complex automation challenges for customers.
- Collaborate with various teams to enhance customer experience and support quality.
Posted 10d ago
Desktop Support Technician, Sydney CBD
CommBank
Sydney CBD NSW•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide technical support and assistance to end-users in a fast-paced environment.
- Troubleshoot and resolve desktop, software, and hardware issues.
- Collaborate with IT teams to manage device lifecycle activities.
Posted 25d ago
IT ASSISTANT INTERN
Study And Work
Melbourne VIC•Part time
~$40k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist in installing and configuring computer systems.
- Provide technical support to internal staff.
- Manage access and subscriptions for websites and emails.
Posted 24d ago
1 Service Desk Analyst - Microsoft, MDM - Federal Government!
HiTech Group
NSW•Full time
~$80k - $120k(Estimated)
KEY POINTS WE FOUND
- Engage as a Service Desk Analyst for a Federal Government department.
- Design and manage Android-based mobile devices using Microsoft Intune MDM.
- Administer Microsoft Entra ID and manage Azure services.
Posted 27d ago
Service Desk Analyst
Granite Consulting
Melbourne VIC 3004•Contract
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Identify, investigate and analyse incidents within the ITSM toolset.
- Ensure incidents are categorised and prioritised according to established processes.
- Assist with process improvement opportunities within the IT Service Desk.
Posted 26d ago
Digital Support Analyst
Hudson
Canberra ACT•Casual/Holiday
~$60k - $80k pro rata(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 ICT support across Windows and Microsoft 365.
- Troubleshoot and resolve hardware, software, connectivity and account access issues.
- Log, manage and update incidents and service requests using ServiceNow.
Posted 10d ago
Senior IT Support Engineer | Contract
Humanised Group
Brisbane QLD 4000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide Level 2 support across users and workplace technology.
- Manage user accounts and access requests within Microsoft Entra ID.
- Resolve incidents and service requests while maintaining SLA commitments.
Posted 25d ago
Level 2 Support Engineer | MSP | Networking & Microsoft
Humanised Group
Adelaide SA•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Resolve complex Level 2 incidents and service requests
- Provide advanced network troubleshooting and support
- Assist with client projects and technology rollouts
Posted 10d ago
Desktop Support Technician - Adelaide, CBD
CommBank
Adelaide CBD SA•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide technical support and assistance to end-users in a fast-paced environment.
- Troubleshoot and resolve desktop, software, and hardware issues for internal colleagues.
- Collaborate with IT teams to resolve complex issues and support device lifecycle activities.
Posted 10d ago
IT Support Engineer
LGT WEALTH MANAGEMENT LIMITED
Melbourne VIC•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide first and second-line end-user computing support to users in Australian offices.
- Contribute to the continuous improvement of end-user computing services and support processes.
- Participate in project-related tasks such as hardware deployments and system enhancements.
Posted 10d ago
IT ASSISTANT INTERN
Study And Work
Sydney NSW 2000•Part time
~$40k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist in installing and configuring computer systems.
- Provide technical support to internal staff.
- Manage access and subscriptions for websites and emails.
Posted 25d ago
Service Analyst
RACV
Melbourne VIC 3004•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Monitor service performance and SLAs, identifying trends and opportunities for improvement.
- Support incident management and coordinate with internal teams for effective resolution of service issues.
- Develop operational documentation and support release and change activities.
Posted 17d ago
IT Support (Part Time)
Programmed
Melbourne CBD VIC•Part time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1/Level 2 IT support to end users.
- Diagnose and resolve hardware, software, network and application-related issues.
- Respond to and manage IT incidents and service requests within agreed SLAs.
Expiring in 4d
IT Service Desk Analyst
Qudos Bank
Collingwood VIC 3066•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide 1st and 2nd level IT support to staff via phone and remote tools.
- Respond to and prioritise incoming requests across hardware, software, and networking issues.
- Log and manage support calls, ensuring timely resolution in line with SLAs.
Posted 25d ago
IT Technician (Level 1)
Brooks Hire
Kewdale WA 6105•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-level technical support via phone, email, and service desk system.
- Set up, configure, and deploy desktop computers and mobile devices.
- Assist with maintaining IT systems and identifying opportunities for improvement.