Posted 15d ago
IT Support Officer
KEY POINTS WE FOUND
- Provide first-level IT support and troubleshoot hardware and software issues.
- Assist users with system access, password resets, and account management.
- Maintain and update IT equipment and inventory records.
- A great opportunity to work in a well established business
About Our Client
This organisation operates within the business services industry and is seeking a skilled professional for a temporary role in technology support.
Job Description
- Provide first-level IT support and troubleshoot hardware and software issues.
- Assist users with system access, password resets, and account management.
- Maintain and update IT equipment and inventory records.
- Coordinate with external vendors for equipment repairs or replacements.
- Ensure compliance with IT policies and procedures.
- Document support requests and resolutions for future reference.
- Perform routine system updates and maintenance tasks.
- Collaborate with the technology team to improve IT processes.
The Successful Applicant
A successful IT Support Officer should have:
- Experience in providing technical support in a professional setting.
- Have good communication skills applied with technical health
- Knowledge of hardware, software, and network troubleshooting.
- Familiarity with common operating systems and office software.
- Strong problem-solving skills and attention to detail.
- Ability to communicate clearly and effectively with users.
- Capability to work independently and manage multiple tasks.
What's on Offer
- Opportunity to gain hands-on experience in the business services industry.
- Competitive hourly rate.
- Temporary position offering flexibility.
If this role aligns with your skills and interests, you are encouraged to apply.
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Skills
0 of 16 matchedAccount managementAttention to detailCollaboration with tech teamDocumentation skillsHardware troubleshootingIndependent work capabilityInventory managementIt equipment maintenanceIt policy complianceNetwork troubleshootingPassword resetsProblem-solving skillsSoftware troubleshootingSystem access managementSystem updates and maintenanceVendor coordination
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