Reception & Customer Service Officer
- Manage reception and front-of-house operations
- Provide exceptional customer service and support to the Customer Service Team
- Build positive relationships with customers and stakeholders
- Exceptional salary package up to $95,000 PA depending on candidate experience
About Our Client
Our client is a global success story, recognised for delivering industry-leading solutions across engineering and manufacturing markets. With a strong reputation, continued growth and a commitment to investing in their people, they offer the rare combination of long-term stability, career development and the opportunity to join a business genuinely going places.
Job Description
Our client is seeking a polished and customer-focused professional to become the face of their business. As the first point of contact for customers, suppliers, contractors and visitors, you will play a vital role in creating exceptional first impressions while supporting the day-to-day operations.
- Managing reception and front-of-house operations
- Greeting visitors and ensuring a professional customer experience
- Handling incoming calls, emails and customer enquiries
- Following up quotations and assisting with customer communication
- Coordinating meeting rooms, couriers and visitor registrations
- Providing administrative support to the Customer Service Team
- Maintaining accurate records and updating internal systems
- Building positive relationships with customers and stakeholders
- Supporting initiatives that enhance the overall customer experience
The Successful Applicant
To be considered, you will demonstrate:
- Previous experience in Reception, Customer Service, Administration or another client/customer facing role
- Outstanding communication and interpersonal skills
- A professional, approachable and polished presentation
- Strong organisational skills and the ability to manage competing priorities
- Confidence interacting with customers, suppliers and stakeholders at all levels
- A proactive mindset with the initiative to solve problems independently
- Intermediate Microsoft Office skills, including Outlook, Word and Excel
- Reliability, resilience and a genuine desire to grow alongside the business
What's on Offer
- Permanent Reception & Customer Service position
- Immediate Start
- Office based role located in Weshpool, Perth
- 3,6,12 month career progression plan
- Salary of AUD 85,000 to AUD 95,000k
This is more than a reception role. Apply today and build a long-term career with a business committed to your growth and success.
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