Harbour Management Officer
- Provide administrative and operational support for harbour activities.
- Manage customer enquiries and financial transactions.
- Conduct routine inspections and maintain accurate records.
Exciting State Government Harbour Management Opportunity in Fremantle
Your new companyA well-established State Government organisation responsible for the management and operation of key harbour facilities, this team plays an important role in supporting harbour users, vessel owners and commercial operators. Based in the Fremantle area, you will join a close-knit team where no two days are the same, combining customer service, administration and operational support in a unique waterfront environment.
Your new roleAs a Harbour Management Officer, you will provide critical administrative and operational support to ensure the smooth day-to-day running of harbour activities. This role is approximately 95% office-based, with a small operational component involving routine inspections around harbour facilities and vessels. Success in this position will come from your ability to confidently work across multiple systems, retain detailed processes, manage competing priorities and maintain a high level of accuracy.
Your responsibilities will include:
- Managing incoming calls and responding to customer enquiries
- Monitoring and actioning a shared inbox
- Processing invoices, payments and customer charges across multiple systems
- Maintaining accurate customer, financial and administrative records
- Updating spreadsheets, databases and electronic filing systems
- Following up outstanding accounts and supporting debt recovery activities
- Preparing correspondence and documentation using approved templates
- Learning and navigating multiple internal systems, including Maximo
- Conducting routine harbour, berth and vessel inspections
- Assisting with compliance monitoring and record management activities
- Working across a variety of administrative and operational responsibilities to support the wider team
What you'll need to succeed
- Strong administration experience within a fast-paced environment
- Previous experience with invoicing, payments or financial administration
- Proven ability to learn new systems quickly and accurately
- Strong attention to detail and confidence working with spreadsheets and data
- Excellent organisational skills and the ability to manage competing priorities
- Strong customer service and communication skills
- The ability to follow procedures and work within structured processes
- Confidence working independently and as part of a small team
- A willingness to work around harbour facilities, vessels and marine environments
- Abilityto swim would be highly regarded due to the nature of the work environment.
What you'll get in return
- Competitive hourly rate of $57.35 per hour plus super
- Initial 4 week contract with the potential for extension or permanency
- Immediate start opportunity
- Free on-site parking and accessible public transport options
- Exposure to a unique operational environment within State Government
- Supportive team culture with on-the-job training provided
- Opportunity to develop valuable systems, administration and stakeholder engagement skills
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.#3023621
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