Reception/Customer Service
- Provide front-of-house excellence by welcoming visitors and managing calls.
- Drive sales growth through upselling and identifying customer needs.
- Maintain high presentation standards and deliver seamless office administration.
- Supportive, friendly, and collaborative small team culture
- Modern offices close to public transport
- Consistent weekday hours with great work life balance
Receptionist / Customer Service Coordinator
East Bentleigh | Full-Time | Great Work-Life Balance
Are you a customer service superstar with a knack for upselling and driving sales growth? Our client, a well-established and thriving business in East Bentleigh, is seeking a dynamic Receptionist / Customer Service Coordinator to be the welcoming face and voice of their team.
What You’ll Do:
- Front-of-House Excellence: Warmly welcome visitors, manage calls, schedule appointments, and coordinate general correspondence.
- Drive Sales & Upsell: Identify customer needs to cross-sell and upsell products and services, contributing directly to business growth.
- Administrative Operations: Maintain high presentation standards for reception and meeting spaces while delivering seamless office administration.
What You Bring:
- Proven experience in a receptionist, customer service, or front-of-house sales role.
- Strong ability to engage clients, spot upselling opportunities, and build relationships.
- Exceptional phone manner and written communication skills.
- Proficiency in MS Office (Word, Excel, Outlook).
- Highly organized, proactive, and detail-oriented.
What’s in It for You?
- Competitive remuneration package.
- Vibrant, supportive, and collaborative team culture.
- Modern offices close to public transport and local amenities.
- Consistent weekday hours with excellent work-life balance.
Ready to Apply?
Click APPLY to submit your resume, or contact Debbie or Lauren on ************ for a confidential chat.
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