Administration Officer
- Join a multidisciplinary mental health team in the Northern Gold Coast.
- Provide front-line support by managing reception and handling client enquiries.
- Support centre operations and improve administrative processes.
Join our brand new multidisciplinary mental health team in the Northern Gold Coast! While driving high-quality, person-centred care across Open Minds’ Medicare Mental Health Services, our centres offer assessment, triage, warm referrals, immediate and short medium term support for people with varying levels of need, including those in crisis.
We are currently looking for a full-time and part-time Administration Officer, who will provide front-line support by managing reception, handling client enquiries, bookings, records, filing and daily administrative tasks that keep our service running smoothly.
Responsibilities
- Welcome clients, families, and visitors as the first point of contact while delivering professional, confidential service.
- Manage sensitive information and client interactions with accuracy, discretion, and respect.
- Handle reception tasks including calls, appointment bookings, record updates, and maintaining secure filing systems.
- Support centre operations by coordinating mail, managing supplies, maintaining organised workspaces, and improving admin processes.
- Provide daily administrative support to ensure smooth and efficient client care.
Perks & Benefits
- Salary packaging options up to $15,900 and $2,650 for meal and entertainment p/a of tax-free income.
- 17.5% annual leave loading and access to our Employee Assistance Program (EAP).
- Competitive pay rates and exclusive discounts at hundreds of leading retailers, travel providers, and service brands.
- In-house ongoing professional development and access to an online learning platform.
- Grow your career your way with opportunities across Vertaview Group, including Mental Health and Youth programs, Behaviour Support and Frontline Support Services.
Requirements
- Certificate or Diploma Administration or relevant experience within the healthcare industry
- Current Driver Licence
- Current Blue Card
- Current National Police Check
About Open Minds
Open Minds has delivered mental health services across NSW and QLD for over 114 years, including headspace centres, Medicare Mental Health Centres, universal aftercare, psychosocial programs, and clinical care coordination.
Apply Now!
Join our team and be a part of something bigger. Real People, Real Support, Real Impact! For any questions, feel free to reach out to us at recruitment@openminds.org.au
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