Business Support Officer

Transdev Queensland is currently seeking a full-time, permanent, Business Support Officer to join our Business Performance team at our bus depot located in Capalaba. Capalaba is a suburb located in the Redland City area, about 20-25 km east-southeast of the Brisbane CBD with a typical travel time of around 35 minutes by car. 

As a Business Support Officer, you will play a vital role in supporting the day-to-day operations of the business through a diverse range of administrative, customer service and coordination activities. 

About Us 

At Transdev, we don’t just move people — we empower communities. As a global leader in mobility solutions, we deliver safe, innovative, and sustainable transport services across Australasia. From buses to trains, ferries to light rail, our teams work together to ensure every journey matters.

With more than 100,000 employees worldwide, our purpose is clear: serve the common good through mobility. We thrive on diverse thinking, bold ideas, and a shared commitment to inclusion. Our values — Care, Share, Dare, Deliver — guide everything we do.

What you’ll do 

• Provide administrative support across the business 

• Customer complaint management and employee feedback coordination

• Assist with internal communications 

• Support the planning and delivery of employee and community events

• Coordinate onboarding activities for new employees 

• Liaise with schools, community partners and stakeholders

• Process purchase orders and manage supplier information

• Manage lost property administration and enquiries

• Support charter administration and other business support activities as required

What you bring

• Certificate III or IV in Business Administration (or working towards one)

• Previous experience in administration, customer service or business support 

• Excellent verbal and written communication skills

• Strong organisational skills with high attention to detail

• Proficient in Microsoft Office and business systems

• Strong interpersonal skills and ability to build relationships

• A proactive approach and willingness to learn

Diversity, equity, and inclusion at our core

We are proud to be an equal opportunity employer. We believe that a diverse and inclusive workforce fosters innovation and drives better outcomes for the communities we serve. We welcome applications from individuals of all backgrounds and gender identities, including First Nations Peoples, people with disabilities, veterans, and those from culturally diverse communities.

Need adjustments during the recruitment process? Let us know at TDQ.careers@transdev.com.au – we’re here to support you.

Ready to apply? 

If you’re passionate about what you do, and ready to take on the challenges and opportunities that come with working for a global public transport and mobility organisation, we’d love to hear from you by clicking Apply now.