Management & Supervisory (Customer Service & Call Centre) jobs
405 jobs
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Posted 44d ago
Pet Resort Manager
Hays
Northern Suburbs Brisbane QLD•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Lead and manage a team in a pet resort environment.
- Ensure exceptional customer service and uphold high animal care standards.
- Drive operational performance and maintain compliance with health and safety regulations.
Posted 60d ago
Client Service Manager
Hays
Sydney CBD NSW•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Support sophisticated clients and complex portfolios
- Manage client offboarding and asset transfers
- Provide exceptional client service and maintain data integrity
Posted 21d ago
Equipment Co-ordinator
Kennards Hire
Adelaide SA 5000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Coordinate equipment logistics and inventory management.
- Ensure timely delivery and maintenance of equipment.
- Provide excellent customer service and support to clients.
+60d ago
Claims Recovery Consultant
ARMA Group
Sydney NSW•Full time
KEY POINTS WE FOUND
- Manage a portfolio of general insurance claims to resolution (end-to-end)
- Make and receive calls to discuss claims and negotiate recoveries
- Ensure compliance with industry regulations and guidelines
Posted 51d ago
Client Service Manager (Mandarin Speaker)
Hays
Melbourne CBD VIC•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Support clients and financial advisers in a high-volume environment.
- Utilise Mandarin and English language skills for client communication.
- Manage client onboarding and maintain accurate records.
Posted 60d ago
Client Service Manager (Mandarin Speaker)
Hays
Sydney CBD NSW•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Support sophisticated clients and financial advisers in a high-volume environment.
- Utilise Mandarin and English language skills for client communication.
- Manage client onboarding and maintain accurate records.
Posted 59d ago
Complaints Officer
Hays
Melbourne CBD VIC•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Manage and review complex complaints and stakeholder concerns.
- Liaise with internal and external stakeholders to gather and analyse information.
- Prepare correspondence and contribute to investigations and complaint resolution activities.
Posted 1d ago
MAINTENANCE SUPPORT OFFICER
CBC Staff
Mackay QLD 4740•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Coordinate maintenance solutions for residential and commercial properties.
- Manage high volume of inbound customer enquiries and troubleshoot issues.
- Provide exceptional customer service while maintaining accurate records.
Posted 47d ago
Security Officer - Tweed Heads
MSS Security Pty Ltd
QLD•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Conduct internal and external patrols to ensure safety and security.
- Provide excellent customer service and act as the first point of contact for retail staff and customers.
- Respond to security incidents and maintain a strong visible presence.
Posted 30d ago
Vehicle Inspector/Operations Officer
Pickles
Brisbane QLD•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Permanent full-time position with Monday to Friday hours
- Hands-on role involving vehicle inspection and customer service
- Opportunities for career progression and additional leave
Posted 38d ago
Assistant Store Manager (Customer Experience) - Dan Murphy's Dalrymple
Dan Murphy's
Garbutt QLD 4814•Full time
~$76k(Estimated)
KEY POINTS WE FOUND
- Motivate and lead your team to deliver a world class customer experience.
- Encourage team to invest in education and dream big about their career.
- Create an environment that enables team to come as they are, fostering diversity.
Posted 31d ago
Client Director
AU | FNZ (Australia) Pty Limited
Sydney NSW 2000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Accountable for the overall success of FNZ''s customer relationships.
- Oversee the delivery of technology and business change programmes.
- Drive revenue growth and enhance customer satisfaction.
Posted 16d ago
Security Supervisor
SECUREcorp
Redbank QLD 4301•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Lead and supervise day-to-day security operations at a retail site.
- Provide guidance and support to security officers while ensuring high standards of service.
- Respond to incidents and emergencies, maintaining a safe environment.
Posted 31d ago
Complaints Officer - MRT Support
Link Group
Docklands VIC 3008•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Act as a key operational link between Australian Super and MUFG administration teams.
- Triage and allocate incoming complaint-related administrative requests and monitor progress.
- Support effective escalation and continuous improvement across the complaints support process.
Posted 32d ago
Customer Service Officer
Thales
Darwin City NT 0800•Part time
~$77k(Estimated)
KEY POINTS WE FOUND
- Manage inventory functions and operate stock control systems.
- Provide excellent customer service to the Australian Defence Force.
- Train staff and maintain quality standards.
Posted 13d ago
Bather/Dryer | Waurn Ponds
PETstock Geelong Pty Ltd
Belmont VIC 3216•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide outstanding grooming services to pets.
- Assist the Senior Groomer and store team with daily tasks and customer service.
- Ensure the safe handling and transfer of animals within the store.
Posted 44d ago
Consumer Care Manager, ANZ DTC
ResMed
Sydney NSW 2000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead customer service, inside sales and consumer support teams across Australia and New Zealand.
- Drive service quality, productivity, conversion and retention outcomes.
- Oversee workforce planning, forecasting, budgeting, and operational risk management.
Posted 9d ago
Coffee and Merchandising Standards Coordinator
Freedom Fuels
Eagle Farm QLD 4009•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Ensure high-quality coffee preparation and presentation across stores.
- Coach and support store teams in merchandising and customer service standards.
- Collaborate with various teams to improve consistency and customer experience.
Posted 2d ago
Service Advisor
Ballina Toyota
Ballina NSW 2478•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Serve as the primary contact between customers and technicians.
- Prepare service estimates and schedule vehicle maintenance.
- Ensure high levels of customer satisfaction throughout the service process.
Posted 30d ago
Security Guard (Wacol, Queensland) - Expression of Interest
ISS FACILITY MANAGEMENT PTY LTD
QLD•Part time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Safeguard people and property across various client sites.
- Monitor and authorise entry and exit of staff, visitors, and contractors.
- Respond to incidents and help create safe environments.