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Management & Supervisory (Customer Service & Call Centre) jobs

396 jobs
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Posted 17d ago

Manager - Workforce Management & DAA Oversight

BOQ Group
Melbourne VIC 3000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
  • Lead a team focused on supporting customers in financial difficulty.
  • Oversee workforce planning and operational performance to meet key metrics.
  • Utilise data and insights to optimise resources and service delivery.
Posted 17d ago

Manager - Workforce Management & DAA Oversight

BOQ Group
Brisbane QLD 4000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
  • Lead a team focused on supporting customers in financial difficulty.
  • Oversee workforce planning and operational performance to meet key metrics.
  • Utilise data and insights to optimise resources and service delivery.
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Posted 17d ago

Rental Coordinator

Hastings Deering (Australia) Ltd
Townsville QLD•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Coordinate rental operations for equipment and machinery.
  • Manage customer inquiries and bookings efficiently.
  • Ensure compliance with company policies and procedures.
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Posted 33d ago

Car Park Officer

Wilson Group
Brisbane QLD•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
  • Multiple positions available for Car Park Attendants
  • Focus on friendly, efficient customer service
  • Casual opportunities with rotating shifts in Brisbane CBD and Pinkenba
Posted 17d ago

Manager - Workforce Management & DAA Oversight

BOQ Group
Brisbane QLD•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
  • Lead a team focused on supporting customers in financial difficulty.
  • Oversee workforce planning and operational performance to meet key metrics.
  • Utilise data and insights to optimise resources and service delivery.
Posted 13d ago

Manager Customer Experience

Ausgrid
Australia•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
  • Lead a portfolio of strategic customer experience initiatives.
  • Redesign end-to-end customer journeys and improve operational efficiency.
  • Manage a small team focused on enhancing customer interactions using insights and technology.
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Posted 5d ago

Technical Event Coordinator

Apex Event Recruitment
Brisbane CBD QLD•Full time
~$75k - $85k(Estimated)
KEY POINTS WE FOUND
  • Coordinate technical production solutions for events
  • Assist clients with AV and event requirements
  • Support the Technical Event Manager in planning and communication
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Posted 5d ago

Customer Solutions Manager

GPT GROUP
Melbourne VIC 3004•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
  • Lead and deliver the customer solutions strategy for the asset.
  • Serve as the primary point of contact for all tenant and venue services.
  • Manage and elevate the concierge service to ensure a best-in-class experience.
Posted 5d ago

Oncourse Operator - Dubbo (Casual)

Tabcorp
NSW•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Deliver outstanding customer experiences on race days.
  • Support operational oversight and lead casual team members.
  • Ensure compliance and efficient processing of customer transactions.
Posted 5d ago

ATM Monitoring Officer

Permanent Full-time
Frenchs Forest NSW 2086•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Monitor the fleet of ATMs under service agreements.
  • Provide problem-solving support to clients over the phone.
  • Coordinate service calls and update clients on job statuses.
Posted 5d ago

OTR Yass - Console Operator

OTR
Yarra NSW 2580•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
  • Provide outstanding customer service to guests.
  • Maintain a clean, stocked, and welcoming store environment.
  • Work flexible hours including late nights, early mornings, and weekends.
Posted 5d ago

Service Manager [Frankston]

Regent RV Pty Ltd
Frankston VIC 3199•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
  • Lead the daily operations of the Service Centre
  • Manage workshop operations, technicians and support staff
  • Drive productivity, quality, customer satisfaction and financial performance
Expiring in 3d

Campground Caretaker

City of Albany
Albany WA 6330•Part time
~$72k - $77k(Estimated)
KEY POINTS WE FOUND
  • Assist with managing campgrounds east and west of Albany.
  • Provide excellent customer service and maintain campground facilities.
  • Live onsite and be self-sufficient with own accommodation.
Posted 5d ago

Front of House Officer

BelgraviaPRO
Dalmeny NSW 2546•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
  • Deliver exceptional customer service to guests face to face and over the phone.
  • Assist with administrative and cleaning tasks in a campground setting.
  • Work flexible hours including weekends, evenings, and public holidays.
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Posted 6d ago

Security Officer - Mackay

Wilson Group
Brisbane QLD•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Provide strong customer service solutions to visitors and clients.
  • Proactively monitor CCTV and access control systems.
  • Conduct building patrols and respond to emergency situations.
Posted 6d ago

Assistant Station Master (1st Class)

Queensland Rail
Northgate QLD 4013•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Provide high-quality customer service to exceed customer expectations.
  • Assist in managing station facilities, resources, and personnel.
  • Ensure compliance with safety regulations and Queensland Rail policies.
Posted 6d ago

Customer Excellence Manager

REO Group
Australia•Full time
~$150k(Estimated)
KEY POINTS WE FOUND
  • Lead and develop the Customer Service team to deliver high performance and exceptional service standards within a retail setting.
  • Oversee pricing governance, ensuring accuracy, consistency and alignment with margin targets.
  • Drive end-to-end customer experience improvements through process optimisation and efficiency initiatives.
Posted 6d ago

Grooming Salon Manager | Hawthorn East

PETstock Inner East Melbourne Pty Ltd
Hawthorn East VIC 3123•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Lead and support a team of groomers in a busy salon environment.
  • Manage salon operations, bookings, and customer relationships.
  • Drive customer growth and maintain high service standards.
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Posted 6d ago

Campus Security Officers- BENDIGO- CASUAL AND PART-TIME

Wilson Group
Melbourne VIC•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Campus Security Officer role at a well-known University in Bendigo
  • Casual and part-time positions available with potential for full-time in the future
  • Must hold a VIC security license and have first aid and CPR certification
Job Cover
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Posted 6d ago

Executive Manager ICAL

CommBank
Sydney CBD NSW•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
  • Lead the Indigenous Customer Assistance Line (ICAL) team to achieve operational excellence.
  • Champion First Nations customer advocacy and improve customer outcomes.
  • Develop strong relationships with community stakeholders and internal partners.
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