Management & Supervisory (Customer Service & Call Centre) jobs
396 jobs
Sort by
+60d ago
Senior Customer Success Manager
REA Group
Richmond VIC 3121•Full time
~$100k - $130k(Estimated)
KEY POINTS WE FOUND
- Partner with strategic customers to achieve business outcomes
- Build trusted relationships with executive stakeholders
- Drive adoption, retention, and commercial growth for Realtair''s platform
Posted 42d ago
OTR Bunbury - Console Operator
OTR
Bunbury WA 6230•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide outstanding customer service to guests.
- Maintain a clean, stocked, and welcoming store environment.
- Work flexible hours including nights and weekends.
Posted 12d ago
Field Service Manager
201 KONE Elevators Pty Ltd
Melbourne VIC 3004•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Lead and develop a high-performing field service team
- Ensure service excellence and operational efficiency
- Build and maintain strong customer relationships
Posted 20d ago
Sales and Service Client Services, Off
State Street Corporation
Sydney NSW 2000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Deliver high-quality services and solutions to clients.
- Manage client relationships and operations, addressing escalated issues.
- Drive project work to improve client service and operational efficiency.
+60d ago
Customer Success Manager
Objective
Sydney NSW 2000•Full time
~$80k - $120k(Estimated)
KEY POINTS WE FOUND
- Join the Connect line of business as a Customer Success Manager.
- Build strong relationships with customers and understand their needs.
- Help customers derive value from Objective Connect.
Posted 18d ago
Motor Assessor, located in South Australia
Auto & General
Toowong QLD 4066•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Assess vehicle damage to determine safe and cost-effective repairs.
- Conduct post-repair inspections and provide expert advice to customers.
- Collaborate with a team to enhance customer experience and uphold high standards.
+60d ago
Senior Customer Success Manager
REA Group
Sydney NSW 2000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Partner with strategic customers to achieve business outcomes.
- Build trusted relationships with executive stakeholders.
- Lead the Customer Success team and mentor colleagues.
Expiring in 2d
Senior Tourism Officer (Term Contract 2 Years Part Time)
Lithgow City Council
Lithgow NSW 2790•Part time
~$350k+(Estimated)
KEY POINTS WE FOUND
- Coordinate day-to-day tourism service delivery and maintain customer service standards.
- Assist in the delivery of information and booking services for visitors.
- Manage financial reconciliations and reporting for tourism operations.
+60d ago
Grooming Salon Manager Underwood
Petbarn
Underwood QLD 4119•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Manage a grooming salon and lead a team of pet stylists.
- Provide grooming services across all breeds and ensure high-quality standards.
- Develop and implement training programs for staff and maintain operational tasks.
Posted 38d ago
Regional Manager, Customer Care - APAC
ATRSP Lineage AUS TRS Pty Ltd
Laverton North VIC 3026•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead the transformation of customer experience across the APAC region.
- Manage a team of approximately 80-100 customer care professionals across multiple countries.
- Develop and implement the regional Customer Care strategy and operating model.
Posted 12d ago
Contact Centre Specialist - Network Operations Centre
Singtel Group
Macquarie Park NSW 2113•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Deliver high-quality managed services and technical support across Cloud Contact Centre technologies.
- Collaborate with internal teams and vendors to resolve technical issues and support customer security requirements.
- Participate in service governance meetings, providing updates and support for incident and problem management.
Posted 4d ago
Warehouse & Customer Service Operator
AWX Pty Ltd
West Gosford NSW 2250•Full time
~$73k(Estimated)
KEY POINTS WE FOUND
- Seeking a reliable and hardworking Warehouse & Customer Service Operator.
- Role involves manual pick-packing, forklift operation, and customer service.
- Must maintain a strong work ethic in a fast-paced environment.
Posted 4d ago
Drive-In Drive-Out (DIDO) Security Officer - Greenbushes, WA - Casual
MSS Security Pty Ltd
WA•Casual/Holiday
~$60k - $80k pro rata(Estimated)
KEY POINTS WE FOUND
- Join a professional team protecting a key regional operation in WA.
- Conduct access control, patrols, and monitor security systems.
- Provide exceptional customer service while maintaining site security.
Posted 4d ago
Security Officer
MSS Security Pty Ltd
VIC•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Manage site access and maintain accurate records.
- Provide professional reception and gatehouse services.
- Support the safe and secure operation of the site.
Expiring in 2d
Team Manager
Westpac
Parramatta NSW 2150•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Lead a team dedicated to supporting customers impacted by fraud, disputes, and scams.
- Drive exceptional customer outcomes and improve team capabilities.
- Manage people, processes, risks, and dependencies effectively.
Posted 5d ago
Customer Service Manager - Darwin
The Good Guys
Millner NT 0810•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Lead the delivery of exceptional customer experiences in-store.
- Coach and develop Warehouse and Customer Service teams.
- Ensure compliance with legislative requirements and monitor store activities.
Posted 6d ago
Store Manager
Domino's
Mittagong NSW 2575•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Lead a high-performance team to deliver exceptional customer service.
- Manage financial operations and stock control for the store.
- Provide training and development to team members.
Posted 13d ago
Manager Customer Experience
Ausgrid
Australia•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead a portfolio of strategic customer experience initiatives.
- Redesign end-to-end customer journeys and improve operational efficiency.
- Manage a small team focused on enhancing customer interactions using insights and technology.
Posted 17d ago
Manager - Workforce Management & DAA Oversight
BOQ Group
Brisbane QLD 4000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead a team focused on supporting customers in financial difficulty.
- Oversee workforce planning and operational performance to meet key metrics.
- Utilise data and insights to optimise resources and service delivery.
Posted 17d ago
Manager - Workforce Management & DAA Oversight
BOQ Group
Brisbane QLD•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead a team focused on supporting customers in financial difficulty.
- Oversee workforce planning and operational performance to meet key metrics.
- Utilise data and insights to optimise resources and service delivery.