Help Desk & IT Support jobs in Sydney NSW
54 jobs
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Posted 9d ago
ICT Customer Support Officer
SARPA TECHNOLOGIES PTY LTD
Carlingford NSW 2118•Full time
$80k - $90k
Above avg
KEY POINTS WE FOUND
- Provide first-level technical support to staff and clients.
- Install, configure, test, and maintain ICT equipment.
- Monitor performance and condition of ICT equipment.
Posted 9d ago
ICT Customer Support Officer
mCare Digital Pty Ltd
Mascot NSW 2020•Full time
$75k - $85k
KEY POINTS WE FOUND
- Provide helpdesk and technical support for wearable and ICT systems.
- Diagnose and resolve technical issues related to devices and applications.
- Assist with the installation and maintenance of software and hardware.
Posted 17d ago
ICT Support Engineer
Verizon Group Pty Ltd
Sydney CBD NSW•Full time
$85k - $95k
KEY POINTS WE FOUND
- Diagnose and resolve ICT issues for business users and customers.
- Provide technical support for Microsoft 365 and Windows environments.
- Manage networks, endpoints, and assist with cloud and cybersecurity solutions.
Posted today
Desktop Support Engineer
Green Light
Sydney NSW•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide onsite desktop and TechBar support to end users across a range of technologies
- Troubleshoot and resolve hardware, software, operating system, and application-related issues
- Support Windows 11 devices and Microsoft 365 applications, ensuring a seamless end-user experience
Posted 2d ago
Service Desk Engineer
Hays
Sydney CBD NSW•Casual/Holiday
~$60k - $80k pro rata(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 IT support to end users.
- Troubleshoot hardware and software issues efficiently.
- Manage Active Directory accounts and support Microsoft 365 technologies.
Posted 10d ago
Service Desk Specialist
Nine Entertainment Co. Pty Ltd
North Sydney NSW 2060•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-level IT support for internal staff.
- Monitor and escalate support calls while maintaining service level agreements (SLAs).
- Build and maintain positive relationships with colleagues and stakeholders.
+60d ago
Desktop Support Analyst
Hays
Sydney CBD NSW•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality Level 1/2 desktop support in a Windows environment.
- Manage and troubleshoot PCs, laptops, printers, and mobile devices.
- Support Audio Visual technologies and ensure exceptional user support.
Posted 28d ago
Service Desk Analyst
Hays
Sydney CBD NSW•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide first-line IT support to users face-to-face and remotely.
- Resolve incidents and service requests within agreed SLAs.
- Troubleshoot hardware and software issues, ensuring users have access to configured IT equipment.
Posted 44d ago
IT Systems Support
Hays
Eastern Suburbs Sydney NSW•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1/2 support across hardware, software and business applications.
- Manage user onboarding, offboarding and device provisioning.
- Assist with ERP and business system support.
+60d ago
Service Desk Manager
Hays
Sydney CBD NSW•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Lead service desk escalations while mentoring junior engineers.
- Provide hands-on technical support across servers, networks, and hardware.
- Support the delivery of infrastructure projects for a varied client base.
Posted 52d ago
Level 2 Support Engineer
Hays
Sydney CBD NSW•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide remote and on-site support to clients.
- Handle complex issues escalated from Level 1 support.
- Mentor Level 1 engineers and uplift team knowledge.
Posted 8d ago
L1 – L2 IT Support Officer_On-Site
The Recruitment Alternative
Sydney NSW 2000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1-2 IT support across hardware, software, networks, mobile devices and infrastructure.
- Manage helpdesk tickets, prioritise requests, diagnose issues and resolve technical problems.
- Support Google Workspace and specialised aged care systems, including nurse call, CCTV and access control.
Posted 22d ago
Senior Digital Support Engineer
Service Stream
Eastern Creek NSW 2766•Full time
~$80k - $110k(Estimated)
KEY POINTS WE FOUND
- Troubleshoot complex user issues across various platforms and applications.
- Provide end-to-end support for incidents and requests, ensuring user communication throughout.
- Automate repetitive tasks and improve support processes through scripting and documentation.
Posted 8d ago
L1 – L2 IT Support Officer_On-Site
The Recruitment Alternative
Parramatta NSW 2150•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1-2 IT support across hardware, software, networks, mobile devices and infrastructure.
- Manage helpdesk tickets, prioritise requests, diagnose issues and resolve technical problems.
- Support Google Workspace and specialised aged care systems, including nurse call, CCTV and access control.
Posted today
Service Desk Officer
Blacktown City Council
Blacktown NSW 2148•Full time
~$2k(Estimated)
KEY POINTS WE FOUND
- Provide first point of contact for ICT support across Council.
- Troubleshoot technical issues and resolve incidents and service requests.
- Support staff with hardware and software setup and configuration.
Posted today
Desktop Support Engineer
Brennan
Sydney NSW 2000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide onsite and remote 1st-level support to clients in Sydney.
- Manage and resolve technical issues for service delivery teams.
- Maintain effective communication with clients and ensure excellence in customer service.
Posted 1d ago
Senior Support Engineer
2094 Cubic Transportation Systems (Australia) Pty Limited
Sydney NSW 2000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Provide first and second level technical application support to stakeholders.
- Ensure system incidents and problems are recorded and controlled within the Help Desk system.
- Monitor and perform detailed daily checks on the CMCS system.
Posted 1d ago
TECHNICAL SUPPORT ANALYST
Standards Australia
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide 1st and 2nd level IT support to employees and vendors.
- Troubleshoot and resolve hardware, software, and SaaS application issues.
- Manage user onboarding and offboarding activities.
Posted 9d ago
Desktop Support Technician, Sydney CBD
CommBank
Sydney CBD NSW•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide technical support and assistance to end-users in a fast-paced environment.
- Troubleshoot and resolve desktop, software, and hardware issues.
- Collaborate with IT teams to manage device lifecycle activities.
Posted 16d ago
Digital Support Specialist
Jemena
Sydney NSW•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide advanced technical support across various platforms and tools.
- Proactively improve digital employee experience and device performance.
- Mentor and support Level 1 and 2 Support Technicians.