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Posted 19d ago
Service Desk Team Leader – ITSM / EUC / Service Improvement
The Recruitment Company
Macquarie Park NSW 2109•Full time
~$130k - $165k(Estimated)
KEY POINTS WE FOUND
- Lead a small team of Service Desk professionals across Australia and New Zealand.
- Improve service maturity and customer experience while managing ITSM processes.
- Act as a senior escalation point for complex EUC support issues.
Posted 49d ago
Desktop Support Analyst
Hays
Sydney CBD NSW•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality Level 1/2 desktop support in a Windows environment.
- Manage and troubleshoot PCs, laptops, printers, and mobile devices.
- Support Audio Visual technologies and ensure exceptional user support.
Posted 31d ago
Field service engineer
COGNIZANT
Sydney NSW•Full time
~$79k - $89k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 technical support for end-user devices and operating systems.
- Troubleshoot issues related to Microsoft 365 applications and basic network connectivity problems.
- Ensure timely resolution of incidents while maintaining high levels of customer satisfaction.
Posted 6d ago
Service Desk Analyst
Hays
Sydney CBD NSW•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide first-line IT support to users face-to-face and remotely.
- Resolve incidents and service requests within agreed SLAs.
- Troubleshoot hardware and software issues, ensuring users have access to configured IT equipment.
Posted 13d ago
Field service engineer
COGNIZANT
Sydney CBD NSW•Full time
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 technical support for end-user devices and operating systems.
- Troubleshoot issues related to Microsoft 365 applications and basic network connectivity problems.
- Ensure timely resolution of incidents while maintaining high levels of customer satisfaction.
Posted 22d ago
IT Systems Support
Hays
Eastern Suburbs Sydney NSW•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1/2 support across hardware, software and business applications.
- Manage user onboarding, offboarding and device provisioning.
- Assist with ERP and business system support.
Posted 2d ago
IT Support Specialist
The Iconic
Yennora NSW 2161•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality first- and second-line IT support to internal users.
- Diagnose and resolve technical issues across various devices and systems.
- Maintain accurate records of IT assets and support documentation.
Posted 45d ago
Service Desk Manager
Hays
Sydney CBD NSW•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Lead service desk escalations while mentoring junior engineers.
- Provide hands-on technical support across servers, networks, and hardware.
- Support the delivery of infrastructure projects for a varied client base.
Posted 30d ago
Level 2 Support Engineer
Hays
Sydney CBD NSW•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide remote and on-site support to clients.
- Handle complex issues escalated from Level 1 support.
- Ensure timely resolution and maintain high customer satisfaction.
Posted 1d ago
Support Engineer (GE Smallworld GIS) - Sydney
Ayan Infotech
Sydney NSW 2000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Provide Level 2 support for the GE Smallworld GIS system during business hours.
- Support Hydra, Spatial and WMS Platforms.
- Availability for out-of-hours deployments on an ad hoc basis.
Posted 1d ago
IT Support Analyst
Whsmith
Sydney NSW 2000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide IT & Help Desk support to users across all WHSmith stores.
- Maintain IT registers and ensure smooth operation of network services.
- Assist IT Systems Manager with reports, support strategy, and documentation.
Posted 1d ago
Sr. Technical Support Specialist - Documentum
OpenText Corporation
Sydney NSW 2000•Full time
~$80k - $120k(Estimated)
KEY POINTS WE FOUND
- Provide technical support to customers, partners, and internal teams.
- Utilise strong problem-solving skills to resolve complex issues.
- Collaborate with product development teams to ensure product quality.
Posted 24d ago
Technician - Level 2
Ricoh
North Ryde NSW 2113•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Perform field service calls to achieve customer satisfaction and service KPIs.
- Discuss machine faults with customers and provide professional advice.
- Maintain knowledge of Ricoh products and participate in team knowledge sharing.
Posted 1d ago
Information Technology Traineeship
Australian Training Company
Western Sydney NSW•Full time
~$40k - $50k(Estimated)
KEY POINTS WE FOUND
- Entry-level traineeship in Information Technology
- Support teachers'' IT requirements in a school environment
- Receive on-the-job training while completing a Certificate III in Information Technology
Posted 17d ago
MAC SUPPORT ENGINEER
Balance Recruitment
Sydney CBD NSW•Full time
~$120k(Estimated)
KEY POINTS WE FOUND
- Provide technical support for MAC and Windows clients.
- Design and implement secure cloud solutions.
- Deliver outstanding customer service and technical support.
Posted 11d ago
IT Support - Site Coordination
FourQuarters Recruitment
Sydney NSW 2000•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide hands-on IT support across office and project sites
- Set up and deploy IT environments for new construction sites
- Troubleshoot hardware, software and connectivity issues
Posted 16d ago
IT Services Engineer Sydney
Richard Crookes Constructions
Sydney NSW 2000•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 2 technical support across various platforms and devices.
- Act as an escalation point for Level 1 analysts and ensure ticket progression.
- Support project sites with technology establishment and onboarding.
Posted 17d ago
Service Delivery Engineer
GWA
North Sydney NSW 2060•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide responsive IT support across the business
- Troubleshoot technical issues and manage support requests
- Build strong relationships with stakeholders and senior leaders
Posted 3d ago
IT Coordinator
FourQuarters Recruitment
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Coordinate day-to-day IT operations across service desk, infrastructure and security.
- Track incidents, requests, actions and operational tasks while supporting major incident coordination.
- Maintain IT processes, documentation and operational reporting.
Posted 29d ago
Technical Support & Customer Service Consultant
Frontline Recruitment Group
Sydney NSW 2000•Full time
~$65k - $70k(Estimated)
KEY POINTS WE FOUND
- Provide technical support and customer service for access control systems.
- Troubleshoot technical, mechanical, and system issues on construction sites.
- Assist with onsite testing, commissioning, and client training.