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Management & Supervisory (Customer Service & Call Centre) jobs in Melbourne VIC

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Dispute Resolution Officer

Sustain Recruit

Melbourne VIC 3004•Full time

~$70k - $90k(Estimated)

KEY POINTS WE FOUND

Manage a portfolio of complex member complaints and disputes.
Investigate superannuation and insurance-related complaints.
Prepare clear written responses and manage escalated matters.

Customer Service Manager - Nunawading

Nunawading VIC 3131•Full time

~$80k - $100k(Estimated)

KEY POINTS WE FOUND

Lead the delivery of exceptional customer experiences in-store.
Coach and develop Warehouse and Customer Service teams.
Ensure compliance with legislative requirements and monitor store activities.

Grooming Salon Manager Epping

Epping VIC 3076•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Manage a grooming salon and lead a team of pet stylists.
Provide grooming services across all breeds and ensure high-quality standards.
Develop and implement operational tasks including bookings and invoicing.

Retail Security Guards-CBD- Part-time & Full-time

Melbourne VIC•Casual/Holiday

~$50k - $70k(Estimated)

KEY POINTS WE FOUND

Provide security services in retail environments
Ensure safety and security of customers and staff
Maintain excellent communication and customer service

EOI: Guest Relations Executive - Melbourne

Melbourne VIC 3004•Full time

~$70k - $90k(Estimated)

KEY POINTS WE FOUND

Manage day-to-day operations of Reception Guest Relations Teams.
Provide supervisory guidance and support for Reception teams.
Coordinate catering and audio-visual requirements for clients.

#Store Manager $38+PH

Plumpton VIC 3335•Full time

~$75k(Estimated)

KEY POINTS WE FOUND

Lead a high-performance team to deliver exceptional customer service.
Manage rostering and financial operations for the store.
Provide training and development to team members.

Store Manager - CRAIGIEBURN

Craigieburn VIC 3064•Full time

~$60k - $70k(Estimated)

KEY POINTS WE FOUND

Lead a high-performance team in a fast-paced pizza store environment.
Deliver exceptional customer service and enhance the customer experience.
Manage financials, stock, and staff rostering effectively.

Operations Coordinator - Full time Reliever

Melbourne VIC•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Coordinate and dispatch mobile patrol officers for alarm activations and emergency responses.
Manage after-hours rostering for static guarding services and monitor field officer welfare.
Communicate professionally with clients and internal stakeholders while ensuring compliance with service delivery standards.

Grooming Salon Manager Oakleigh

Oakleigh VIC 3166•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Manage a grooming salon and lead a team of pet stylists.
Provide grooming services across all breeds and ensure high-quality standards.
Develop and train staff while managing operational tasks.

Team Member

Melbourne VIC 3004•Casual/Holiday

~$50k - $60k(Estimated)

KEY POINTS WE FOUND

Efficient management of physical and electronic records
Handle and resolve phone and email enquiries
Support mailroom and reception duties

Contact Centre Officer - Managed Fund

SS&C Solutions Pty Limited

Melbourne VIC 3004•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Serve as the first point of contact for inbound customer calls.
Deliver exceptional customer service and maintain strong relationships with advisers and investors.
Monitor service inquiries and ensure client response times are met.

Security Officer | Chadstone

Chadstone VIC 3148•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Join a dynamic retail security team at Chadstone Shopping Centre.
Provide exceptional customer service and maintain safety.
Work on a 12-hour rotating roster with career progression opportunities.

Store Manager - WERRIBEE

Werribee VIC 3030•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Lead a high-performance team in a fast-paced pizza store environment.
Deliver exceptional customer service and enhance the customer experience.
Manage financials, stock, and staff rostering effectively.

Full-time Assistant Store Manager - Bayswater North Full-time

Bayswater North VIC 3153•Full time

~$60k - $70k(Estimated)

KEY POINTS WE FOUND

Join Starbucks as an Assistant Store Manager and lead store operations.
Develop a high-performing team and create a welcoming environment for customers.
Receive ongoing training and support for career progression.

Security Officer

Mulgrave VIC 3170•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Deliver exceptional security and customer service
CCTV Monitoring/concierge duties
Respond to emergencies and alarm events, providing essential support

Inventory & Customer Care Co-ordinator

Swatch Group Australia

Richmond VIC 3121•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Coordinate inventory management across Retail, Ecommerce, and Wholesale channels.
Deliver exceptional customer care to Australian and New Zealand customers via phone and email.
Support Ecommerce operations and manage customer returns, warranties, and replacements.

Front Office Receptionist

Melbourne VIC 3004•Part time

~$50k - $60k(Estimated)

KEY POINTS WE FOUND

Provide exceptional customer service to guests and team members.
Manage guest check-ins and check-outs efficiently.
Handle guest inquiries and complaints in a professional manner.

Store Manager - DONCASTER EAST

Doncaster East VIC 3109•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Lead and inspire a high-performance team in a fast-paced environment.
Deliver exceptional customer service and enhance the customer experience.
Manage financials, stock, and staff rostering effectively.

Customer Success Manager

JPS Recruitment Group

Richmond VIC 3121•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Key point of contact for customers coordinating job quotes and schedules.
Support the team with customer service and administration tasks.
Opportunity for growth and increased responsibility as the business expands.

Security Officer | Chadstone

Chadstone VIC 3148•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Deliver exceptional security and customer service
Guard, patrol, monitor, and control assigned premises
Respond to emergencies and alarm events, providing essential support