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Posted 3d ago
NAB Remediation Advisor
Hays
Melbourne CBD VIC•Full time
~$79k(Estimated)
KEY POINTS WE FOUND
- Join NAB as a Remediation Advisor for a 12-month assignment.
- Provide exceptional customer service and manage KYC compliance documentation.
- Work in a collaborative team environment with opportunities for training and development.
Posted 36d ago
Complaints Officer
Hays
Melbourne CBD VIC•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Manage and review complex complaints and stakeholder concerns.
- Liaise with internal and external stakeholders to gather and analyse information.
- Prepare correspondence and contribute to investigations and complaint resolution activities.
Posted 28d ago
Client Service Manager (Mandarin Speaker)
Hays
Melbourne CBD VIC•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Support clients and financial advisers in a high-volume environment.
- Utilise Mandarin and English language skills for client communication.
- Manage client onboarding and maintain accurate records.
Posted 19d ago
Security Officers- Truganina and Footscray
Wilson Group
Melbourne VIC•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Casual roles with potential to transition to full-time positions.
- Duties include access control, CCTV patrols, and screening.
- 24/7 availability is essential for this role.
Posted 8d ago
Senior Customer Success Manager
Aussie Broadband
Melbourne VIC 3004•Full time
~$100k - $130k(Estimated)
KEY POINTS WE FOUND
- Build and maintain trusted relationships with customers as a key advisor.
- Collaborate with internal teams to ensure successful customer onboarding and ongoing success initiatives.
- Drive continuous improvement initiatives to enhance customer experience and operational effectiveness.
Posted today
Admissions Supervisor - Werribee Open Range Zoo
Zoos Victoria
Werribee VIC 3030•Part time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Play a key frontline leadership role in the Admissions team.
- Support staff to deliver exceptional customer service and create a welcoming experience for visitors.
- Coordinate daily staff allocation and respond to operational needs.
Posted 8d ago
Customer Experience Manager - Dan Murphy's Mornington East
Dan Murphy's
Mornington VIC 3931•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Lead and motivate a team to deliver exceptional customer experiences.
- Foster a culture of diversity and community understanding.
- Encourage team development and career growth through coaching.
Posted 52d ago
Reservations Coordinator
TFE Hotels
Melbourne CBD VIC•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Coordinate reservations and bookings for guests
- Provide exceptional customer service and support
- Build connections with guests and stakeholders
Posted 11d ago
Storage Facility Manager
Wilson Group
Melbourne VIC•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Manage multiple storage facilities across Melbourne Metro.
- Drive sales performance and deliver excellent customer service.
- Maintain high presentation standards and manage business hub services.
Posted 1d ago
Customer Success Manager New
JPS Recruitment Group
Richmond VIC 3121•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Key point of contact for customers coordinating jobs
- Prepare quotes and manage customer enquiries
- Support the team with administration and problem solving
Posted 9d ago
Manager Customer Service
Bendigo Kangan Institute
Cremorne VIC 3121•Full time
~$147k(Estimated)
KEY POINTS WE FOUND
- Lead integrated customer, student, teaching support and Foundations services across BKI.
- Set the service operating model, performance framework and frontline standards.
- Drive innovation and continuous improvement across customer and teaching services.
+60d ago
Store Manager
Domino's
Lysterfield VIC 3156•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Lead a high-performance team to deliver exceptional customer service.
- Manage financial operations and stock control for the store.
- Provide training and development to team members.
Posted 8d ago
Complaints Officer - MRT Support
Link Group
Docklands VIC 3008•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Act as a key operational link between Australian Super and MUFG administration teams.
- Triage and allocate incoming complaint-related administrative requests and monitor progress.
- Support effective escalation and continuous improvement across the complaints support process.
Posted 9d ago
Service Manager
inchcape
Melbourne VIC•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Lead and support the Subaru Service Team to deliver high-quality service.
- Oversee daily operations and ensure compliance with policies and standards.
- Build strong customer relationships and drive continual improvement.
Posted 8d ago
Security Operations Centre Operator
Nextdc Ltd
West Footscray VIC 3012•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Monitor high-volume CCTV systems and detect abnormal or suspicious activity
- Manage and respond to security alarms, incidents, and access control events
- Coordinate incident response and maintain compliance with security policies
Posted 58d ago
Store Manager - WERRIBEE
Domino's
Werribee VIC 3030•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Lead a high-performance team in a fast-paced pizza store environment.
- Deliver exceptional customer service and enhance the customer experience.
- Manage financials, stock, and staff rostering effectively.
+60d ago
Store Manager
Domino's
Lysterfield VIC 3156•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Lead a high-performance team to deliver exceptional customer service.
- Manage financial operations and stock control for the store.
- Provide training and development to team members.
Posted 1d ago
Gate Operator - Altona
Pickles
Altona North VIC 3025•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Coordinate and monitor stock departures and deliveries.
- Provide outstanding customer service to vendors and buyers.
- Ensure compliance with WHS policies and procedures.
Posted 1d ago
Senior Client Services Officer
Findex
Melbourne VIC 3004•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Onboard new client accounts and manage client information.
- Handle investment transactions and liaise with financial institutions.
- Collaborate with Advisers and the Client Services team.
Posted 1d ago
Customer Experience Manager - Dan Murphy's Epping
Dan Murphy's
Epping VIC 3076•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Lead and motivate a team to deliver exceptional customer experiences.
- Foster a culture of diversity and community understanding.
- Provide coaching and mentoring to enhance team performance.