Customer Service jobs in Melbourne VIC
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Posted 2d ago
Wallaby Storage - Perm P/T Customer Service and Sales
eXenet
Moorabbin VIC 3189•Part time
~$50k - $70k(Estimated)
KEY POINTS WE FOUND
- Assist in the running of two self-storage facilities in Moorabbin and Abbotsford.
- Provide excellent customer service and handle enquiries via phone, email, and in-person.
- Support customer satisfaction through proactive service and facility maintenance.

Posted 3d ago
Customer Support - Aged Care
Australian Unity
Clayton VIC 3168•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Be the first point of contact for customers in aged care.
- Manage high volume inbound enquiries and resolve issues efficiently.
- Build strong relationships to support positive customer outcomes.

Expiring in 2d
Customer Service Clerk
The Royal Melbourne Hospital
Parkville VIC 3052•Full time
~$50k - $65k(Estimated)
KEY POINTS WE FOUND
- Join a leading public healthcare provider
- Provide exceptional customer service
- Build a career in a supportive environment

Posted 3d ago
Guest Experience Expert
Marriott
Melbourne VIC•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver a memorable and unique guest experience during their stay.
- Address guest requests and operational needs effectively.
- Maintain professionalism and uphold quality standards.
Posted 4d ago
Customer Service Agent
Probe Operations Pty Ltd
Melbourne CBD VIC•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Act as a supportive guide for residential customers handling inquiries and proactive calls.
- Manage calls, emails, and live chat queries while meeting KPIs and targets.
- Provide excellent customer service with empathy and problem-solving skills.
Posted 4d ago
Customer Service Agent - Hardship
Probe Operations Pty Ltd
Melbourne CBD VIC•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Handle sensitive inbound and outbound interactions for hardship support.
- Provide high-quality customer service while navigating complex guidelines.
- Work collaboratively to improve customer outcomes and ensure compliance.
Posted 4d ago
Senior Hardship & Vulnerability Specialist
Probe Contact Solutions Australia Pty Ltd
Melbourne CBD VIC•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality support to vulnerable customers experiencing hardship.
- Manage complex cases and lead difficult conversations with empathy and care.
- Collaborate with community support organisations to deliver holistic assistance.

Posted 26d ago
CUSTOMER SALES & SERVICE - REPCO BRUNSWICK - PART TIME
Repco
Brunswick VIC 3056•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service in a retail environment.
- Maintain showroom presentation and merchandising standards.
- Collaborate with team members to create a positive shopping experience.
Posted 11d ago
Guest Service Agent (Full-time & Part-time) | Crowne Plaza Geelong
Crowne Plaza Hotels & Resorts
Geelong VIC 3220•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Greet and assist guests with check-in and check-out processes.
- Provide information about hotel amenities and local attractions.
- Handle guest inquiries and resolve complaints in a professional manner.

Posted 26d ago
CUSTOMER SALES & SERVICE - REPCO RICHMOND - PART TIME
Repco
Richmond VIC 3121•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service in a retail environment.
- Maintain showroom presentation and merchandising standards.
- Collaborate with team members to create a positive shopping experience.


Posted 10d ago
Head of Customer Operations
Six Degrees Executive
Melbourne VIC•Full time
~$180k - $220k(Estimated)
KEY POINTS WE FOUND
- Lead the regional Onboarding, Customer Support, Conversions and Customer Training functions.
- Drive cross-functional improvement using data to enhance efficiency and customer outcomes.
- Build and develop a strong team through coaching and clear development plans.

Posted 18d ago
Sales Assistant
Recruit Shop
Melbourne VIC 3004•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver warm, memorable customer experiences as a Casual Sales Assistant.
- Support merchandising, stock handling and store presentation.
- Contribute to a high-performing team focused on sales targets and service excellence.


Posted 36d ago
Peak Trade Team Members - Casual & Fixed Term (Chirnside Park)
Officeworks
Chirnside Park VIC 3116•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Connect with customers and offer tailored solutions.
- Deliver exceptional service and understand customer needs.
- Work in various roles including replenishment, technology, and customer service.

Posted 11d ago
Customer Service Systems Analyst
Chemist Warehouse
Preston VIC 3072•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Support optimisation and enhancement of customer service systems.
- Analyse system performance and customer interactions.
- Identify opportunities for continuous improvement in customer journeys.
Posted 18d ago
Customer Service Representative - Part Time
kogan
South Melbourne VIC 3205•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver outstanding customer experience by resolving queries and supporting best practices.
- Process customer refunds, credits, and replacements accurately and efficiently.
- Collaborate with internal teams to improve the customer experience.
Posted 26d ago
AUTOMOTIVE PARTS INTERPRETER - NAPA SUNSHINE WEST - FULL TIME
NAPA
Sunshine West VIC 3020•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Interpret parts and process customer orders.
- Provide exceptional customer service and technical support.
- Efficiently dispatch products and parts.
Posted 11d ago
Guest Service Agent
Pan Pacific Hotels Group
Melbourne VIC 3004•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide high quality, seamless service to guests during their stay.
- Handle Check-In, Check-Out and guest inquiries.
- Work a rotating roster including AM & PM shifts and weekends.
Posted 26d ago
Client Support - Insurance
The Good Guys
Southbank VIC 3006•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Support the Insurance division in replacing lost or stolen products.
- Liaise with Insurance Companies and customers to validate and quote products.
- Manage ongoing caseloads and meet KPIs in a fast-paced environment.

Posted 34d ago
Casual Optical Assistant - Chapel Street
Bailey Nelson
South Yarra VIC 3141•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service in a retail environment
- Assist customers in selecting eyewear and addressing their eyecare needs
- Collaborate with team members to achieve sales goals and maintain a positive atmosphere
Posted 18d ago
Contact Centre Specialist
Great Southern Bank
South Yarra VIC 3141•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- First point of contact for inbound customer calls
- Deliver exceptional customer service and promote products
- Work on a rotating roster with flexible working options