Rostering Systems Administrator

• CBD location with hybrid working
• Stable permanent, full time role
• 5 weeks annual leave + monthly accrued RDO

The Organisation

Our client is a large, highly respected organisation operating within a complex, workforce-intensive environment. With a strong focus on operational excellence and continuous improvement, they are investing in the ongoing enhancement of their workforce management and rostering systems to support a large and diverse employee base.

The Opportunity

An exciting opportunity exists for a Rostering Systems Administrator to join a growing Workforce Systems team. Reporting to the Rostering Systems Team Leader, you will play a key role in supporting the day-to-day administration, maintenance and optimisation of critical rostering systems.  This position offers a unique blend of systems administration, user support, testing, reporting and stakeholder engagement. You will work closely with Payroll, People & Culture, Finance and Technology teams, helping to ensure workforce systems operate efficiently, accurately and in compliance with organisational requirements.

Key Responsibilities

• Provide day-to-day administration and support of rostering systems, including user access, data maintenance and configuration updates.
• Monitor system performance, investigate issues and escalate where required.
• Conduct routine audits to maintain data accuracy and compliance with payroll and rostering rules.
• Support system upgrades, testing activities and enhancement projects.
• Develop and maintain system documentation, training materials and user guides.
• Provide first-level support to system users, assisting with queries, reporting and troubleshooting.
• Generate workforce reports and assist with compliance, audit and enterprise agreement data requirements.
• Contribute to continuous improvement initiatives that enhance system performance and user experience.

About You

You are a detail-oriented and customer-focused systems professional who enjoys solving problems and supporting end users. You thrive in collaborative environments and have a genuine interest in workforce systems, rostering and payroll processes.

To be successful, you will bring:

• Experience working with rostering, workforce management or payroll systems in a support or administration capacity.
• An understanding of payroll processes, awards and enterprise agreements.
• Strong attention to detail and a commitment to maintaining data accuracy.
• Excellent communication skills and the ability to explain technical concepts to a broad range of stakeholders.
• Experience providing user support, troubleshooting system issues and assisting with testing activities.
• Strong Excel and reporting skills.
• Previous exposure to workforce management platforms will be highly regarded.

What's on Offer

• Opportunity to join a highly regarded organisation in a growing systems function.
• Attractive salary package with 5 weeks annual leave + monthly accrued RDO
• Exposure to complex workforce management and rostering environments.
• Varied role combining systems support, project work and stakeholder engagement.
• Supportive team culture with opportunities for professional development.
• CBD location with flexible working arrangements.

To discuss this opportunity further, please contact Chris Belegrinos at cbelegrinos@sharpandcarter.com.au