Property and Rates Officer
Full Time | Band 6 | Colac Otway Shire Council
Are you an experienced local government professional with a strong understanding of property and rates administration? Join Colac Otway Shire Council, and play a key role in delivering accurate, efficient and customer-focused revenue services to our growing community.
As our next Property and Rates Officer, you will be responsible for maintaining Council's property and rates database, processing property ownership changes, managing supplementary valuations, supporting the rates notice process, and ensuring compliance with relevant legislation and statutory requirements. You will also provide exceptional customer service and work collaboratively across the organisation to support effective revenue management.
About the Role
Reporting to the Coordinator Revenue Services, you will:
- Maintain and administer Council's property and rates database.
- Process property transfers, ownership changes and address updates.
- Coordinate supplementary valuations and valuation objections.
- Assist with the preparation and issuance of rates notices and associated charges.
- Support debt recovery processes and revenue reconciliations.
- Ensure compliance with local government rating legislation and statutory obligations.
- Provide professional advice and responsive customer service to internal and external stakeholders.
About You
To be successful in this role, you will bring:
- Experience in rates and property administration, preferably within Local Government.
- Knowledge of rating principles, revenue processes and relevant legislation.
- Experience using rates and property systems such as Civica Authority and VM Online (highly regarded).
- Strong analytical, problem-solving and investigative skills.
- Excellent communication and customer service abilities.
- A high level of accuracy, organisation and attention to detail.
- Current Victorian Driver Licence.
Why Join Colac Otway Shire?
At Colac Otway Shire Council, our people are at the heart of everything we do. We are committed to creating an inclusive, supportive and positive workplace where employees are empowered to contribute, grow and make a meaningful difference to the community. Our values of integrity, accountability, respect and continuous improvement guide the way we work every day.
Apply Now
If you're ready to build on your local government experience and join a collaborative team committed to delivering quality outcomes for the community, we'd love to hear from you.
Salary information: $92,526.20 to $99,797.88 per annum plus superannuation
For further information and to apply applicants are encouraged to download and review the Position Description which includes the key selection criteria for the role.
Please submit:
- A cover letter outlining your interest in the role
- Your current resume
- A letter addressing the key selection criteria
Please note: Applications will be reviewed as they are received and this position will remain open until a suitable candidate is appointed.
Colac Otway Shire Council is a Child Safe Organisation and is committed to creating a diverse and inclusive workplace. We are proud to be an Equal Opportunity Employer.
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About Colac
Colac Otway Shire is widely regarded as one of the most picturesque municipalities in Victoria. It comprises spectacular coastal areas, rain-forested hinterlands and beautiful vast open plains with native grasslands and wildflowers.
From the Great Ocean Road towns of Apollo Bay and Lavers Hill, to the beacon of the Cape Otway Lighthouse, the cascading waterfalls, nature trails and native wildlife, the lush tree ferns of the rainforests and tall timber of the Otway forest, Colac Otway has it all. Country living without compromise.
Colac Otway Shire Council is an amazing place to work. If you are passionate about delivering great customer service, working for a progressive and innovative council, and making a difference to your local community, browse the current vacancies below.
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