Health Information Clerk
- Join the Health Information Services team as a Clerk at Mater Hospital.
- Responsible for the preparation, processing, and scanning of patient records into the EMR system.
- Provide exceptional customer service while liaising with internal and external stakeholders.
Job Description:
- Role Title: Health Information Clerk
- Role Type: Permanent, Full-time
- Department and Location: Mater Hospital & St Vincent’s Private and Griffith hospitals.
- Salary: Based on experience
Welcome to the Mater, Sydney North Shore’s premier private hospital
Join a team built on a proud legacy of world-class care, true compassion, and deep community roots.
Founded by the Sisters of Mercy in 1906 and powered today by St Vincent’s Health Australia, the Sisters' spirit is our living heartbeat. As a leading regional centre for clinical excellence, we are renowned for our world-class maternity unit, next-generation surgical robotics, and leading-edge orthopaedic, spinal, and oncology care. Here, you will work alongside premier specialists in a modern, supportive environment that actively backs your professional growth and advanced clinical education.
We are positioned just minutes from St Leonards, Wollstonecraft, and Crows Nest stations, with major Pacific Highway bus routes right on our doorstep. Whether you live locally or are traveling along the T1 or M1 corridors, your daily commute will be seamless.
Read on to explore this exciting role and the fantastic perks waiting for you here.
About The Role
- We have an exciting opportunity for a motivated and detail-oriented individual to join our Health Information Services (HIS) team as a Clerk at St Vincent’s Private Hospitals NSW, North Sydney area.
- In this role, you will be responsible for the accurate preparation, processing, and scanning of patient records into our Electronic Medical Record (EMR) system. You will play a vital role in ensuring the integrity and accessibility of clinical information.
- This position requires a strong customer service focus, as you will regularly liaise with both internal stakeholders and external customers, responding to enquiries and actioning requests in line with privacy legislation and organisational policies.
- You will work within a collaborative and supportive administrative team and report directly to the State Health Information Manager.
About You
- You are a highly organised, process-driven professional who thrives in a fast-paced environment.
- You demonstrate exceptional attention to detail and are committed to maintaining accuracy in all aspects of your work.
- You are able to manage completing priorities effectively, ensuring deadlines are consistently met.
- Previous experience in medical records, HIS clerical work, or a healthcare setting (essential).
- Excellent written and verbal communication skills.
- High level of computer literacy and confidence with digital systems.
What we can offer you at the Mater
- Exceptional Rewards: Highly competitive base pay, plus exclusive not-for-profit salary packaging perks. Enjoy pre-tax savings on up to $15,900 for everyday living costs (mortgage, rent, bills) plus $2,650 for dining out and entertainment annually
- An Amazing Workplace: 82% of staff recommend our hospital as a great place to work (2026 Engagement Survey)
- For-Purpose Impact: Be part of a not-for-profit where surplus is reinvested into research & community care
- Maternity Excellence: Join Sydney’s top private service and the city’s unique private Lvl 4 Special Care Unit
- Surgical Innovation: Work in the only Aus member hub of the International Society of Orthopaedic Centres
- Oncology Leadership: Deliver cutting-edge cancer care backed by specialised & holistic wellbeing centres
- Safe Staffing: Work with peace of mind under an historic EA delivering mandated nurse-to-patient ratios
- Growth: Access world-class research funding & scholarships via The Friends of the Mater Foundation
- Health & Wellbeing: Fitness Passport, discounted private health, & cultural recognitions and celebrations
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Sponsorship / work rights for Australia
Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.
Equal Opportunity
We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.
As part of our commitment to reconciliation, we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.
How To Apply
The closing date for applications is 9th November 2026. Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.
Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with each of the things listed in the About You section of this job advert.
Respectfully, this role is not open to recruitment agencies.
Closing Date:
9 November 2026 11:59pm
Reconciliation Action Plan:
At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au
View Reconciliation Action Plan
Code of Conduct:
View Code of Conduct
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