General Manager | Camps & Lodges, Outback Spirit
- Lead the Camps & Lodges operations for Outback Spirit.
- Drive guest experience and financial performance.
- Foster a high-performance culture and safety standards.
Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.
About Journey Beyond
Join Journey Beyond and help support some of Australia's most iconic tourism experiences. Based in Either Adelaide or Darwin, you'll be part of a collaborative team making a real impact across a diverse portfolio of brands and destinations.
About the Role
Supporting the Outback Spirit business this is a rare opportunity to take the reins of one of our Camps & Lodges. You will own the end-to-end success of Camps & Lodges - from the quality of every guest journey to the performance of your people, the health of the P&L, and the development of our Camps & Lodges.
You will be responsible for:
- Setting the tone for a high performance culture.
- Driving the safety culture.
- Directing and overseeing the financial performance to achieve budget
- Continually raising the bar on guest experience.
- The proactive management of the Net Promotor Scores (NPS).
About you
The position requires a leader that is not only commercial and financially savvy but can demonstrate from experience that you:
- are planned, organised and strategic
- are truly invested in the guest experience and delivering on our promise to ‘sharing special places and shaping lasting memories’
- are an inspirational leader with a love for creating a high performance environment for our incredible people
- views all actions and performance through a guest centric lens
- commercially astute with a growth mindset as has an ability to see opportunity in challenge
- ensure safety, risk and compliance.
What We Offer
- Generous discounts on Journey Beyond travel and experiences
- An attractive salary
- Study Assistance Policy
- A career with opportunities for progression, transfers, and secondments
- Employee Referral Policy
- Private Health discounts
- Employee Assistance Program
- Discounts on Journey Beyond merchandise
- Parental Leave Program
- Purchased Leave Policy
How To Apply
If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Your new adventure starts here!
Apply now. Join us!
We vet all employer accounts and do our best to keep job ads safe, but scams can still occur. Be cautious when sharing personal information — never provide financial details or make payments during the application process. For extra security, use the Apply button on our site when proceeding.