F&B Team Lead - In Room Dining

Marriott · Perth WA · Full time
Posted 3d ago

F&B Team Lead - In Room Dining

Marriott
Perth WA

·

Full time

~$60k - $80k(Estimated)
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KEY POINTS WE FOUND
  • Lead the In Room Dining Service team to deliver exceptional room service to guests.
  • Ensure the back of house area is stocked and clean, while assisting with mini bar stocking.
  • Build relationships with guests to create distinctive experiences and encourage future bookings.

The Westin is committed to empowering guests to enhance their well-being when they need it most - while travelling. As The Westin associates, we rise to make each day better for our guests, our communities and each other. Discover a place where you’re given a choice to not just get up and go to work, but to rise. Join us as an In Room Dining Team Leader to feel empowered by career growth opportunities in a people-first environment.  

  
Position Summary:

  • Rise with us and lead your In Room Dining Service team and deliver room service to guests in keeping with the standards of the operating procedure guidelines

  • Ensure the back of house area is adequately stocked and clean at all times 

  • Build and strengthen relationships with existing and new guests, creating intimate and distinctive experiences to enable future bookings

  • Assist with stocking mini bar items in guest rooms

  • Assist with serving food, alcoholic and non-alcoholic beverages to guests

  • Understand guest requirements and deliver service excellence with each customer experience

  • Lead the In Room Dining team in general operational tasks, focusing on attention to detail

  • Be an empowering leader by providing motivation and support to the team

About You:

  • An up to date RSA

  • Relevant experience in a similar role

  • Working rights in Australia

  • Enthusiastic to escalate your career

  • Self-motivated, driven and energized in a fast paced environment

  • Armed with smart solutions and a can-do attitude

Our Benefits: 

  • Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends 

  • Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month 

  • Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group 

  • Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program 

  • Opportunity to receive Employee Referral Incentives and get paid for working with your friend 

  • Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness 

Westin Hotels and Resorts are part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now!

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

#s-dni

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.

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Skills

0 of 9 matched
Attention to detailBeverage serviceCustomer serviceFood servicesGuest relationsProblem solvingStock managementTeam leadershipTime management

Licenses & certifications

0 of 1 matched
Rsa (responsible service of alcohol)

Perks & benefits

0 of 4 matched
Employee assistance programEmployee referral incentivesExclusive staff discounts on food and beverage and hotel roomsFlexible working hours & locations

Marriott

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F&B Team Lead - In Room Dining | Marriott | The Shout