CPD Program Officer

RACGP · Australia · Full time
Posted 13d ago

CPD Program Officer

KEY POINTS WE FOUND
  • Provide operational and administrative support across the CPD team.
  • Identify and analyse members’ needs and resolve problems.
  • Contribute to program improvements and engagement.

  • Education and Training
  • CPD
  • Flexible location
  • Full Time, Fixed Term

12/10/2026

  • $91,381.00 pa + 12% super + salary packaging
  • Full-time, fixed-term parental leave cover until November 2027
  • Flexible location / WFH options available

About the role  
As our CPD Program Officer, you’ll provide operational and administrative support across the CPD team, coordinate workflows and monitor system processes. You’ll apply your CPD knowledge to resolve member needs and issues, while identifying process improvements, contributing to problem-solving and implementing agreed solutions.
  
As our CPD Program Officer, you'll also:  
 

  • Provide operational and administrative support across the CPD team by coordinating workflows, monitoring system processes, supporting reporting activities and contributing to continuous improvement initiatives.

 

  • Identify and analyse members’ needs, resolve problems, adapt program knowledge, and provide resources and program expertise to a range of different situations and contexts.

  

  • Contribute to program improvements and engagement by identifying system and process gaps, participate in problem solving discussions and implement agreed solutions.

  
Skills and experience

  • Strong written and verbal communication skills with excellent interpersonal abilities to interpret member needs and build positive relationships.
  • Proven ability to work both autonomously and collaboratively in a small team, even under pressure.
  • Strong problem-solving, sound judgment, and ability to prioritise tasks effectively for optimal outcomes.
  • Proficiency in Microsoft Office and the ability to identify and implement process improvements.

  
Benefits of working with us

  • Maximise your pay – Salary package up to $15,900 tax-free for living expenses, plus additional options for meals, entertainment and novated leases, with 17.5% annual leave loading
  • Extra paid leave – Cultural, ceremonial, gender transition and volunteer leave
  • Work–life balance – Flexible hybrid work opportunities nationwide
  • Career development – A commitment to your career development, with a clear Capability Framework to guide your progression, and a contemporary professional development program to build your skills.
  • Join a leader – Be part of Australia’s largest specialist medical college

 
About the RACGP  

The Royal Australian College of General Practitioners (RACGP) represents GPs across Australia. For over 60 years, we’ve supported the health system by setting education and practice standards, advocating for GP wellbeing and leading professional development. We deliver training through community-based models, including the Australian General Practice Training Program, to equip GPs for whole-person care.
How to apply
Click ‘Apply’ and upload your CV and cover letter as one document.
Visit our careers page for details on the recruitment process and to view the position description. Applications will be reviewed as they’re received and may close early if the right candidate is found.
Please note: We do not accept applications from recruitment agencies for this role.
Applicants must have the right to work in Australia.
  
Applications close: Monday 26 October, 11:59pm 

We value diversity and encourage applications from Aboriginal and Torres Strait Islander people, those with disabilities, and individuals from diverse backgrounds. If you need support or adjustments during the recruitment process, please mention it in your application.  

We are a Circle Back Initiative Employer – we commit to respond to every applicant.  

The RACGP acknowledges the Traditional Custodians of the land and waterways in which we work and live. We recognise their continuing connection to land, water and culture, and pay our respects to Elders, past, present and emerging. 
  
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Skills

0 of 10 matched
Excellent communication skillsInterpersonal skillsMember needs analysisMicrosoft officeProblem solvingProcess improvementReport writingSystem monitoringTime managementWorkflow coordination

Perks & benefits

0 of 3 matched
Extra paid leave including cultural and volunteer leaveFlexible hybrid work opportunitiesSalary packaging up to $15,900 tax-free for living expenses