Hotel Manager - Waldorf Astoria Sydney

Exceptional Hospitality Starts with You
In 2027, Waldorf Astoria Sydney celebrates its landmark opening in Australia. As Hotel Manager, under the leadership of General Manager, Marlene Poynder, and as a member of the executive committee, you will be responsible for overseeing the daily operations of the hotel, leading a diverse team of executives and department leaders, inspiring a culture of excellence, financial stewardship and a guest experience that embodies our brand’s promise.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. 
As Hotel Manager of Waldorf Astoria Sydney, you will be the custodian of our brand’s legacy and pillars: a refined haven for our guests, sincerely elegant service and unforgettable experiences. We invite an exceptional Hotel Manager to join us during pre-opening.

What You Will Bring to Waldorf Astoria Hotels & Resorts

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every Team Member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

•    Luxury Hotel Manager or Director of Operations experience from key global cities 
•    Proven command of operational excellence and the commercial judgement to complement it
•    Outstanding communication, negotiation skills and stakeholder management expertise
•    Leadership expertise and development, including exceptional levels of team member engagement 
•    Demonstrated ability to translate brand into experiences for guests and team members alike 
•    High proficiency in English; additional languages are a plus
•    Ability to work flexible hours, including nights, weekends and public holidays

What You Will Bring to Waldorf Astoria Hotels & Resorts

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every Team Member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

•    Luxury Hotel Manager or Director of Operations experience from key global cities 
•    Proven command of operational excellence and the commercial judgement to complement it
•    Outstanding communication, negotiation skills and stakeholder management expertise
•    Leadership expertise and development, including exceptional levels of team member engagement 
•    Demonstrated ability to translate brand into experiences for guests and team members alike 
•    High proficiency in English; additional languages are a plus
•    Ability to work flexible hours, including nights, weekends and public holidays

Lead with Sincere Elegance

From the first days of pre-opening to the rhythm of a fully operational hotel, this is a remit of rare scope, reaching across every department and every moment of the guest’s stay.
Your eye for detail and passion for hospitality elevate every aspect of the guest journey. You lead with intent, ensuring experiences are refined and resonant. Data-driven insights and guest engagement metrics inform your decisions, while brand pillars guide your actions.
Financially astute, you support the budget management process and adapt to evolving conditions with agility. You ensure compliance with quality and brand standards, while proactively implementing initiatives that enhance guest satisfaction and uphold our legacy.
Above all, you are a leader others want to follow. You foster a workplace where Team Members feel empowered to grow, contribute and live the values of Hilton – recognised as the World’s Best Workplace by Great Place to Work. Through your leadership, Waldorf Astoria Sydney becomes not just a place to work, but a place to belong.

Lead with Sincere Elegance

From the first days of pre-opening to the rhythm of a fully operational hotel, this is a remit of rare scope, reaching across every department and every moment of the guest’s stay.
Your eye for detail and passion for hospitality elevate every aspect of the guest journey. You lead with intent, ensuring experiences are refined and resonant. Data-driven insights and guest engagement metrics inform your decisions, while brand pillars guide your actions.
Financially astute, you support the budget management process and adapt to evolving conditions with agility. You ensure compliance with quality and brand standards, while proactively implementing initiatives that enhance guest satisfaction and uphold our legacy.
Above all, you are a leader others want to follow. You foster a workplace where Team Members feel empowered to grow, contribute and live the values of Hilton – recognised as the World’s Best Workplace by Great Place to Work. Through your leadership, Waldorf Astoria Sydney becomes not just a place to work, but a place to belong.