Learning & Development Officer
- Design and deliver learning across a major TechnologyOne ERP transformation.
- Develop engaging learning content and facilitate training for approximately 900 employees.
- Support the full learning lifecycle from analysis to go-live and ongoing support.
Learning & Development Officer | ERP Transformation | Design and deliver learning across a major TechnologyOne program.
- Join a major TechnologyOne ERP transformation within a leading local government organisation.
- Design and deliver learning to approximately 900 employees.
- Gain end-to-end L&D exposure, including instructional design, eLearning, facilitation and hypercare.
About the Company
Our client is a leading local government organisation undertaking a significant, multi-year TechnologyOne ERP transformation. They are looking for an experienced Learning & Development Officer to join the program and play a hands-on role in preparing approximately 900 employees for the successful adoption of a new ERP platform.
Working across the full learning lifecycle, you will contribute to Training Needs Analysis, design and build learning content, co-facilitate training, support go-live and provide ongoing capability support throughout the program.This is a varied role that will suit an L&D professional who enjoys being hands-on, creative and close to the learner experience.
Key Responsibilities
- Participate in Training Needs Analysis workshops and identify learner requirements across multiple functional areas.
- Develop role-based learning journeys, learning materials and training resources.
- Design and build eLearning using Articulate Rise, including SCORM content for LearnUpon.
- Create Quick Reference Guides, instructional videos, instructor-led materials, pre-work and knowledge checks.
- Localise TechnologyOne learning content to reflect organisational processes and ways of working.
- Work closely with Subject Matter Experts to validate content and minimise rework.
- Support the publishing and maintenance of learning content across LearnUpon and the intranet.
- Co-facilitate and independently deliver instructor-led and flipped classroom training.
- Support train-the-trainer, manager activation and capability-building sessions.
- Deliver hypercare drop-ins, targeted clinics and refresher sessions following go-live.
Skills and Experience
- Experience in Learning & Development, instructional design, training or learning delivery, ideally within a technology or transformation environment.
- Experience designing and developing engaging learning content across multiple formats.
- Hands-on experience with Articulate Rise highly regarded.
- Experience developing SCORM/eLearning content and working with an LMS.
- Strong facilitation and presentation skills, with the ability to adapt delivery to different audiences.
- Experience developing QRGs, instructional videos, facilitator guides and other learning resources.
- Experience supporting an ERP, technology implementation or organisational transformation will be highly regarded.
Key Benefits
- Play a hands-on role in a high-profile TechnologyOne ERP transformation.
- Work across the full learning lifecycle from design through to go-live and hypercare.
- Build valuable ERP and transformation experience.
How to Apply
If you're an L&D professional who enjoys designing engaging learning, working closely with stakeholders and being hands-on through a major transformation, we'd love to hear from you.
Click Apply Now or contact Leona Kane on ************ for a confidential discussion.
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