General Manager Management
- Lead all aspects of hotel operations and drive commercial performance.
- Deliver exceptional guest experiences and develop high-performing teams.
- Foster a positive culture while ensuring operational excellence and financial success.
Company Description
Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.
Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.
Job Description
Minor Hotels is always looking to connect with exceptional hospitality leaders for future General Manager opportunities across our growing portfolio.
We are currently seeking expressions of interest from experienced hotel and resort professionals interested in leadership opportunities in Western Australia.
As a General Manager, you will be responsible for leading all aspects of hotel operations, driving commercial performance, delivering exceptional guest experiences, and developing high-performing teams. You will play a key role in fostering a positive culture while ensuring operational excellence, financial success, and strong stakeholder relationships.
Key Responsibilities Include:
- Overseeing all daily operations of the property, ensuring high standards of presentation, service, and financial performance
- Developing and implementing strategic revenue plans for the business
- Managing and mentoring department heads including F&B, Housekeeping and Front Office.
- Building strong relationships with key stakeholders including Body Corporate, Strata Managers, and local business partners
- Ensuring full compliance with WHS, licensing, and caretaking obligations
- Identifying key areas for improvement across the business and developing strategic procedures for improvement
- Managing, leading, and motivating staff to ensure a high-performing team culture is maintained
Qualifications
You will bring:
- Previous experience as a General Manager, Resort Manager or equivalent senior hospitality leadership role.
- Strong commercial acumen with a proven ability to drive revenue growth and profitability.
- Experience leading multi-department hotel or resort operations.
- A passion for delivering exceptional guest experiences and service excellence.
- Demonstrated success in developing, leading and engaging high-performing teams.
- Excellent communication, stakeholder management and relationship-building skills.
- A hands-on leadership style with the ability to adapt to evolving business needs.
- Experience within regional, resort or leisure-focused destinations will be highly regarded.
Additional Information
At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:
- Career Growth: Learning and development programs to boost your career.
- Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
- Global Perks: International accommodation discounts across our hotel brands.
- Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
- Experiences: Discounted entertainment and activities.
- Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
- Wellness Boost: EAP and tailored wellness support
Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.
Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
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