AO3 Business Support Officer

Looking for an organised Business Support Officer with strong customer service and travel coordination skills.

Your new company
Our client is a key player in Queenslands $50 billion building industry, employing 235,000 people, they maintain vital assets like schools and hospitals. With 1,500 staff and extensive facilities, it supports regional areas, trains young tradespeople, and swiftly responds to disasters, ensuring community resilience and industry stability.Your new role

Coordinate travel arrangements including flights, accommodation, car hire, charters and ferries Manage incoming calls, emails and correspondence, ensuring requests are actioned within required timeframes Provide high-quality customer service and administrative support to internal and external stakeholders Prepare documents and reports and maintain accurate records across business systems Liaise with suppliers and stakeholders to support timely service delivery Maintain registers, procedures and administrative documentation Assist with general business support while working within a fast-paced, KPI-driven environment

What you'll need to succeed
Previous administration, business support or customer service experienceStrong organisational skills with the ability to manage competing prioritiesExcellent written and verbal communication skillsHigh attention to detail and accuracyConfidence in coordinating travel and working with multiple stakeholdersProficiency in Microsoft Office, with the ability to quickly learn new systemsAbility to work effectively in a fast-paced, deadline-driven environmentProfessional, proactive and team-focused approachWhat you'll get in return
This is a great opportunity to join a busy government team in Rockhampton on a temporary contract from 26 October to 24 December 2026, with the potential for extension. You'll gain experience across travel coordination, customer service and business administration while working within a supportive and fast-paced environment.What you need to do now
If youre interested in this role, applications can be submitted via the apply now button. Please ensure you are submitting an up-to-date CV. If you have any further questions, please contact Tanaya Tolson on (07) 4960 1126.
If this job isnt quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.#3023996