Showroom Customer Service Assistant
- First point of contact for customers in the showroom.
- Provide product advice and build strong customer relationships.
- Handle phone and email enquiries professionally.
Showroom Customer Service Assistant
This is hands‑on, customer‑facing position will see you as first point of contact for customers, where you will play a key role in creating a positive experience, assisting with enquiries whilst sourcing products to meet their needs.
This role is a mix of responsibilities and one that will be ideal to an individual who takes pride in achieving their responsibilities whilst offering an outstanding customer experience.
Key Responsibilities
- Welcoming and assisting customers on the showroom floor
- Providing product advice and building strong customer relationships
- Handling phone and email enquiries in a professional and timely manner
- Supporting customers from initial enquiry through to order placement
- Maintaining a clean, well‑presented, and fully stocked showroom
- Processing customer payments and finalising sales
- Assisting with end‑of‑day procedures including secure lock‑up
About You
- Passion for customer service and creating positive experiences
- Strong communication skills and confidence dealing with business customers
- Approachable, proactive, and solutions‑focused
- Well organised with good attention to detail
- Reliable and trustworthy, with experience handling payments
- A team player who enjoys working in a busy environment
Hours & Employment Type
- Permanent part‑time or full‑time opportunities available
- Ideal hours are around 30 per week, with flexibility for the right person
How to Apply If you enjoy working with customers and want a stable, people‑focused role with flexibility, we’d love to hear from you. Apply now with your up‑to‑date resume, or call Jess on 02 4934 9900 for a confidential discussion.
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