Disputes Resolution Officer

Job Details Looking for your next move in workers compensation or dispute resolution? We are partnering with a well-established organisation in the personal injury and workers compensation sector to appoint an experienced Dispute Resolution Officer. This is a great opportunity to step into a specialist role where you'll use your negotiation and dispute resolution skills to achieve positive outcomes for workers and employers. The Role: You will be responsible for managing disputes through to resolution, including: Working with workers, employers, representatives and internal stakeholders to identify resolution opportunities Reviewing claim histories and assessing potential outcomes Coordinating medical records, independent medical examinations and supporting documentation Representing the organisation at conciliation conferences Working closely with Case Managers and Legal Specialists on complex matters Proactively identifying opportunities for early dispute resolution We are looking for: Experience in workers compensation, claims management, litigation or alternative dispute resolution. Strong negotiation and stakeholder management skills Experience with conciliation or dispute resolution processes Excellent communication and analytical skills The confidence to manage complex and sometimes challenging conversations Interviews will be held immediately so please apply now and good luck! How to Apply Please submit your resume in Word format via the APPLY buttons. Job number - 46381 At u&u Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. Should you require reasonable adjustments or have a preferred method of communication throughout the recruitment process, we encourage you to make a request via adjustments@uandu.com or phone the above-mentioned u&u consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments. Additionally, for a barrier-free and inclusive online experience, you can access u&u’s opportunities using accessibility software Recite Me at https://www.uandu.com/jobs.