Admin Support Officer
- Provide day-to-day administrative and operational support to the team.
- Maintain accurate records, databases and case information.
- Communicate clearly and professionally regarding case progress and any issues.
Admin Support Officer
3–6 Month Temporary Contract | Potential to go Permanent
$36.81 per hour + super | Weekly Pay
Immediate Start | Brisbane CBD
Are you an organised, detail-focused administrator? We’re looking for a Admin Support Officer to join a busy and fast-paced team in Brisbane CBD on an initial 3–6 month temporary contract, with the potential for the role to become permanent.
This is a great opportunity for someone who enjoys working in a structured environment, managing competing priorities and providing high-quality support to both clients and field representatives.
About the Role
As a Admin Support Officer, you’ll play an important role in keeping day-to-day operations running smoothly. You’ll act as the key administrative link between clients and field representatives, ensuring work is accurately recorded, processed and completed within agreed timeframes.
Your responsibilities will include:
- Providing day-to-day administrative and operational support to the team
- Reviewing work received from field representatives to ensure accuracy, quality and compliance
- Maintaining accurate records, databases and case information
- Completing data entry, reporting and email correspondence in line with client service agreements
- Following up queries and providing professional support to clients and internal stakeholders via phone and email
- Monitoring case progress and identifying and resolving any issues or discrepancies
- Ensuring confidentiality and security of sensitive legal information
- Supporting audit and compliance requirements when required
- Building strong relationships with clients, field representatives and internal teams
- Communicating clearly and professionally regarding case progress and any issues
- Assisting with training and supporting less experienced team members
- Contributing to wider team goals and general office administration
About You
We’re looking for someone who is highly organised, switched-on and comfortable working in a fast-paced environment where accuracy really matters.
You will ideally have:
- Previous experience in administration, contact centre, case management or a similar environment
- Excellent written and verbal communication skills
- Strong attention to detail and a high level of accuracy
- Proven ability to manage competing priorities and meet performance targets
- Strong computer literacy and database skills
- The ability to work independently while also being a collaborative team player
- Strong problem-solving skills and sound judgement
- A professional and empathetic approach when dealing with clients and third parties
What's on Offer?
- $36.81 per hour + super
- Weekly pay
- Initial 3–6 month temporary contract
- Genuine opportunity for the role to become permanent
- Brisbane CBD location
- Immediate start
- Join a professional and supportive team
- Opportunity to build valuable experience within the legal sector
If you’re available to start ASAP and are looking for your next opportunity, we’d love to hear from you!
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