- Manage a designated debtor ledger and collect overdue accounts.
- Process and reconcile customer payments while maintaining accurate records.
- Build strong relationships with stakeholders to support effective credit management.
Our client
Our client is a leading Australian organisation with a strong national footprint. As a market leader in its sector, the organisation is committed to operational excellence, innovation, and building long-term relationships with its customers.
Due to continued growth, an opportunity has arisen for an experienced Credit Controller to join their high-performing Finance team. This role offers the chance to work within a collaborative and supportive environment where your contribution will directly impact the business's financial performance and customer outcomes.
Key responsibilities
- Manage a designated debtor ledger, including the collection of overdue accounts and monitoring of outstanding balances.
- Process and reconcile customer payments while maintaining accurate account records and notes.
- Investigate and resolve account, invoice, and payment-related queries in a timely manner.
- Liaise with customers to negotiate payment arrangements and achieve positive collection outcomes.
- Build strong relationships with stakeholders to support effective credit management.
- Work collaboratively across finance and operational teams to achieve collection targets and minimise credit risk.
Ideal candidate
- Previous experience as a Credit Controller
- Strong problem-solving and negotiation skills
- Excellent communication and relationship-building skills
- Positive, proactive and can-do attitude
- Confident in building and maintaining strong internal and external relationships
Additional benefits
- Career development opportunities with ongoing training and internal progression pathways
- Supportive and collaborative team environment
- Employee Assistance Program (EAP) and wellbeing initiatives
- Modern office located in Melbourne’s CBD
To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Amelia Lim at alim@sharpandcarter.com.au
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