BUSINESS ASSURANCE OFFICER
- Support risk and quality culture in Trustee & Wealth Services.
- Conduct quality reviews and monitor incidents for improvement.
- Collaborate with stakeholders to enhance operational outcomes.
21st September, 2026
At EQT, we're committed to helping our clients protect, grow and manage their wealth with confidence. As our Business Assurance Officer, you'll play an important role in supporting a strong risk and quality culture across our Trustee & Wealth Services (TWS) business.
Working closely with the Senior Manager, Professional Standards, you'll help drive quality assurance activities, identify opportunities for continuous improvement, support audit and compliance initiatives and provide valuable insights that strengthen operational performance and client outcomes.
This is an opportunity to join a collaborative team where your work will have a visible impact on governance, risk management and service excellence.
What you'll do:
- Managing and supporting the TWS Quality Assurance Program and annual QA Plan
- Conducting quality reviews, control effectiveness testing and thematic reviews across the business
- Monitoring incidents, complaints and audit findings to identify trends and improvement opportunities
- Assisting with remediation activities and strengthening operational controls
- Preparing reporting and insights for management committees and senior leaders
- Supporting risk, compliance and governance activities across TWS
- Collaborating with stakeholders across the business, Enterprise Risk and Internal Audit functions
- Contributing to process improvement initiatives that enhance client, risk and operational outcomes
- Supporting the development and implementation of policies, procedures and quality frameworks
What you'll need to succeed:
You'll bring experience in risk, compliance, quality assurance, governance or audit within a financial services environment and enjoy working with stakeholders to improve processes and outcomes.
We're looking for someone who has:
- Experience in financial services, ideally within risk, compliance, governance, audit or quality assurance
- Strong analytical skills and the ability to interpret data, identify trends and provide meaningful insights
- Experience undertaking quality assurance activities, reviews and related reporting
- Knowledge of financial services regulatory requirements and the broader regulatory environment
What we offer:
- A warm, open, and supportive culture
- An attractive remuneration package, including reward and recognition programs
- An employee wellness program, including discounted health insurance and an employee assistance program
- A workplace volunteering and giving program to enable you to help others in the community
- Discounted tax and estate planning services
- 16 weeks paid parental leave for the primary carer
- Great central CBD location, modern office fit-out and end-of-trip facilities
- Flexible/hybrid working environment
About Us - Trusted Since 1888
Equity Trustees was established in 1888 and is now one of Australia's largest specialist trustee companies. We help our clients grow, manage and protect their wealth now and for future generations. As a trustee company, we are responsible for always acting in our client's best interests, ensuring they feel safe, valued, and cared for. We are committed to providing a workplace that is flexible, rewarding, and supportive of individual development. Just as you will help us grow our business, we will help you grow in your career. Equity Trustees is over 145 years strong - and growing. Apply now to be part of a successful contemporary trustee company!
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