MAC SUPPORT ENGINEER
- Provide technical support for MAC and Windows clients.
- Design and implement secure cloud solutions.
- Deliver outstanding customer service and technical support.
Sydney's leading MAC (Apple) Consulting services organisation needs a talented MAC Support Engineer. Must have the polish and professionalism to interface with key clients in the field on important Level 1-2 MAC issues. Must have top skills in JAMF. Google and Windows experience is a plus. Up to $120K Base + Super.
Job Responsibilities:
- Support a diverse range of Apple and Windows clients, iOS devices and peripherals are supported, installed and maintained.
- Design, implement and support secure enterprise level cloud solutions.
- Provide friendly customer service and outstanding technical support.
- Hybrid Work environment - on-site client work required.
Skills and Experience:
- Mac OS, iOS and Windows client applications.
- Mac MDM using JAMF.
- Server administration, both local and hosted.
- Network infrastructure, firewalls, IPSec, VPNs etc.
- Google and Microsoft 365 administration.
- Cloud backup solutions & management.
- Cisco Meraki deployment and management.
- Client account management and onsite support experience.
- Valid drivers license and own transport.
Must have Jamf Certification 200 or equivalent.
For more information, please call Bob Wallace @ 02 9091 8212.
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