Concierge
- Welcome guests and assist with luggage and parking.
- Provide information about hotel facilities and local attractions.
- Build rapport with guests to enhance their experience.
Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job Description
We are looking for Concierge to join the Front Office Department at Novotel Melbourne on Collins:
You will be responsible for welcoming guests, carrying luggage, parking and retrieval of guest cars, escorting guests to their rooms, explaining the facilities of the hotel, providing tourism information and dining/entertainment recommendations to our Guests.
Qualifications
Your experience and skills include:
- Hold a current, unrestricted Full Australian Driver Licence
- The ability to work a flexible 7-day roster.
- Well-presented with a natural ability to build rapport both in person and over the telephone
- Strong focus and passion for hotel operations
- Self-motivated with positive and professional attitude
- Flexible and able to embrace and respond effectively to change
Additional Information
- Current, unrestricted Full Australian Driver Licence
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