AO3/1 Business Support Officer
- Provide high-quality administrative and customer service support.
- Coordinate travel bookings and manage correspondence.
- Assist with the development and maintenance of procedures.
Business Support Officer (AO3) | Government Opportunity | Townsville
Your new companyJoin a well-established Queensland Government organisation delivering essential services and infrastructure projects across the region. This team values collaboration, professionalism, and customer service excellence, offering a supportive and fast-paced environment where your contribution will make a genuine impact.
Your new roleWe are seeking an experienced Business Support Officer to provide high-quality administrative and customer service support within a busy operational team.Your responsibilities will include:
- Coordinating travel bookings, including flights, accommodation, vehicle hire, and other travel arrangements.
- Managing incoming calls, correspondence, and email enquiries.
- Maintaining accurate records and updating information systems.
- Preparing documents, reports, registers, and administrative correspondence.
- Supporting internal and external stakeholders with timely and professional service.
- Assisting with the development and maintenance of procedures and administrative processes.
- Providing general business support to ensure smooth day-to-day operations.
What you'll need to succeedTo be successful in this role, you will bring:
- Previous administration or business support experience.
- Strong customer service and stakeholder engagement skills.
- Advanced Microsoft Office experience, particularly Excel.
- Excellent written and verbal communication skills.
- Strong attention to detail and accuracy when handling documentation and data.
- The ability to prioritise tasks and perform effectively within a fast-paced environment.
- A proactive and team-focused approach with the ability to demonstrate initiative.
What you'll get in return
- AO3 level opportunity within a Queensland Government environment.
- Immediate start available.
- Supportive and collaborative team culture.
- Convenient Townsville location.
- Opportunity to further develop your administration and government experience.
- Potential for contract extension.
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Jaidah.Vidler@Hays.com.au, or call Jaidah Vidler now on 074417 1146.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.#3018861
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