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Management & Supervisory (Customer Service & Call Centre) jobs

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Monitoring Centre Operator | Full Time

Mulgrave VIC 3170•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Join a dynamic team as a Monitoring Centre Operator.
Provide 24/7 security surveillance and emergency response.
Utilise excellent communication skills and customer service experience.

NV1 Security Officer - Geelong

MSS Security Pty Ltd

VIC•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Monitor and control access to the site
Conduct ID checks and verify clearances
Perform regular site patrols and respond to incidents

Security Officer - Magistrates Court

MSS Security Pty Ltd

TAS•Casual/Holiday

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Ensure the safety and security of court staff, visitors, and the public.
Screen individuals entering the court building and monitor courtroom security.
Respond to incidents and collaborate with court staff and law enforcement.

Retention Officer

Sydney CBD NSW•Full time

~$70k - $90k(Estimated)

KEY POINTS WE FOUND

Understand a range of loan products to recommend tailored solutions.
Meet outbound call and retention targets while ensuring compliance with regulations.
Enhance customer experience and boost borrower loyalty through proactive engagement.

Call Centre/Administrator

DFP Recruitment Services

Mackay QLD 4740•Full time

~$101k(Estimated)

KEY POINTS WE FOUND

Provide high-quality support to customers and stakeholders.
Manage inbound enquiries and complete various administrative functions.
Build positive relationships with customers and stakeholders.

Team Manager

Parramatta NSW 2150•Full time

~$90k - $120k(Estimated)

KEY POINTS WE FOUND

Lead a team dedicated to supporting customers impacted by fraud and scams.
Drive exceptional customer outcomes and improve team capabilities.
Manage people, processes, risks, and dependencies effectively.

Receptionist

South Stradbroke QLD 4216•Casual/Holiday

~$50k - $60k(Estimated)

KEY POINTS WE FOUND

Manage hospitality at South Stradbroke Island campground
Deliver exceptional customer service face to face and over the phone
Assist with administrative tasks and use in-house booking system

Customer Care Manager

Collingwood NSW 2850•Full time

~$80k - $100k(Estimated)

KEY POINTS WE FOUND

Lead customer care across multiple channels including email, chat, and social media.
Implement AI and automation to enhance customer service efficiency.
Manage a small team while ensuring customer satisfaction and insight reporting.

Customer Success Manager

Sydney NSW 2000•Full time

~$80k - $120k(Estimated)

KEY POINTS WE FOUND

Join the Connect line of business as a Customer Success Manager.
Build strong relationships with customers and understand their needs.
Help customers derive value from Objective Connect.

Contact Centre Specialist - Network Operations Centre

Macquarie Park NSW 2113•Full time

~$70k - $90k(Estimated)

KEY POINTS WE FOUND

Deliver high-quality managed services and technical support across Cloud Contact Centre technologies.
Collaborate with internal teams and vendors to resolve technical issues and support customer security requirements.
Participate in service governance meetings, providing updates and support for incident and problem management.

Security Officer

Wilson Security

Sydney NSW 2000•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Provide strong customer service solutions to visitors and clients.
Monitor vehicular traffic and conduct mobile patrols.
Respond to emergency situations and report hazards.

Parts Advisor - Automotive

Volare Recruitment

Brisbane QLD 4000•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Assist technicians and Service Advisors with parts enquiries, quotations and orders.
Identify and source the correct parts using catalogues and computer systems.
Handle enquiries from retail customers over the phone and via email.

Customer Account Manager

Garbutt QLD 4814•Full time

~$80k - $100k(Estimated)

KEY POINTS WE FOUND

Manage customer account operations in Townsville
Lead and support a team of HVAC Service Technicians
Build and maintain trusted customer relationships

Control Room Operators | Multiple Locations

Parkville VIC 3052•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Monitor and operate CCTV and security monitoring systems.
Coordinate with emergency services and internal stakeholders during incidents.
Maintain accurate incident reports and operational logs.

Security Officer

Wilson Security

ACT•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Provide strong customer service solutions to visitors and clients.
Proactively monitor CCTV and access control systems.
Conduct building patrols and respond to emergency situations.

Manager, Customer Support

Sydney NSW 2000•Full time

~$90k - $120k(Estimated)

KEY POINTS WE FOUND

Manage day-to-day operations of the APAC customer support team.
Drive escalations to resolution and monitor support KPIs.
Coach and develop the support team while improving workflows.

Field Service Manager

201 KONE Elevators Pty Ltd

Melbourne VIC 3004•Full time

~$80k - $100k(Estimated)

KEY POINTS WE FOUND

Lead and develop a high-performing field service team
Ensure service excellence and operational efficiency
Build and maintain strong customer relationships

Customer Service Officer

Darwin City NT 0800•Full time

~$77k(Estimated)

KEY POINTS WE FOUND

Manage inventory functions and stock control systems.
Provide excellent customer service to the Australian Defence Force.
Train staff and maintain quality standards.

Customer Care Manager

Rentokil Initial

Perth WA 6000•Full time

~$80k - $100k(Estimated)

KEY POINTS WE FOUND

Manage high-level account escalations and prevent contract cancellations.
Monitor retention metrics and maintain accurate records.
Identify upselling opportunities to boost commission earnings.

Sales and Service Client Services, Off

1588 State Street Services Australia Pty Limited

Sydney NSW 2000•Full time

~$90k - $120k(Estimated)

KEY POINTS WE FOUND

Deliver high-quality services and solutions to clients.
Manage client relationships and operations, addressing escalated issues.
Lead continuous evaluation of team operations to enhance efficiency.