Contact & Call Centre jobs
40 jobs
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Posted 4d ago
APS3 Helpdesk Support Officer
Hays
Canberra ACT•Casual/Holiday
KEY POINTS WE FOUND
- Provide first-level phone support for cyber security incidents.
- Assist small and medium-sized businesses, families, and older Australians in reporting cybercrime.
- Work flexible casual shifts with comprehensive training provided.
Posted 12d ago
NATIONAL CONTACT CENTRE OPERATOR
13cabs
Brisbane QLD 4000•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Answer customer calls and efficiently book taxis.
- Help customers with travel-related queries, whether it's lost property or an update on their trip.
- Provide exceptional customer service that sets us apart.
Expiring in 3d
Customer Care Consultant
Q Automotive
Southern Suburbs Brisbane QLD•Full time
KEY POINTS WE FOUND
- Provide exceptional customer service and support to clients.
- Manage service appointments and follow up on customer satisfaction.
- Collaborate with service teams to resolve customer issues effectively.
Posted 6d ago
Customer Experience Specialist
Major Motors Pty Ltd
Eastern Suburbs Perth WA•Full time
KEY POINTS WE FOUND
- Customer-focused role in a busy dealership
- Full training provided for career growth
- Supportive and friendly team environment
+60d ago
Claims Recovery Consultant
ARMA Group
Sydney NSW•Full time
KEY POINTS WE FOUND
- Manage a portfolio of general insurance claims to resolution (end-to-end)
- Make and receive calls to discuss claims and negotiate recoveries
- Ensure compliance with industry regulations and guidelines
Posted 1d ago
Customer Service Representative
Schindler Lifts Australia
Sydney NSW•Full time
~$65k(Estimated)
KEY POINTS WE FOUND
- Manage inbound customer calls and coordinate service requests.
- Dispatch technicians as required and ensure high customer service levels.
- Work independently in a fast-paced environment with a focus on problem-solving.
Posted 58d ago
Customer Service Representative
Probe Asia Pacific Pty Ltd
Springfield QLD 4300•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide essential support and high-quality service as the first point of contact for the Australian public.
- Break down complex government information into clear, easy-to-understand advice.
- Receive comprehensive paid training and support for career growth and development.
Posted 30d ago
Customer Service Representative
ISS PROPERTY SERVICES P/L
Sydney NSW•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Provide front line client care via phone, email, web and mobile self-service portals.
- Coordinate the delivery of Contractor and Supplier services for building maintenance works.
- Identify process improvement opportunities to enhance customer experience.
Posted 13d ago
Contact Centre Sales Consultant
Aveo Group
Sydney NSW 2000•Full time
~$59k(Estimated)
KEY POINTS WE FOUND
- Connect with prospective residents and their families to explore retirement living options.
- Coordinate and book open home tours for Village Sales Managers.
- Respond to enquiries across various communication channels.
Posted 9d ago
Customer Engagement Specialist
Pacific National
Footscray VIC 3011•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Build trusted relationships with strategic Intermodal customers.
- Coordinate customer requirements across the Pacific National network.
- Drive customer outcomes by collaborating with internal teams.
Posted 8d ago
Customer Service Representative - Contact Centre
Veolia
Wetherill Park NSW 2164•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service as the first point of contact for Waste customers.
- Handle a high volume of phone calls and emails efficiently and professionally.
- Collaborate with internal teams to ensure customer satisfaction.
Posted 24d ago
Hearing Claims Specialist
Wow Recruitment
Pyrmont NSW 2009•Full time
~$65k - $70k(Estimated)
KEY POINTS WE FOUND
- First point of contact for clients seeking support with industrial deafness and hearing-related compensation claims.
- Conduct client consultations via phone and Zoom, assess eligibility, and gather detailed client information.
- Manage documentation, forms, and claims administration while liaising with hearing service providers.
Posted 23d ago
Inbound Customer Service Representative
Teachers Health
Wollongong NSW 2500•Full time
~$93k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service to members
- Assist members with enquiries and issues
- Collaborate with team members to ensure quality service
Posted 2d ago
Call Centre Operator
DFP Recruitment Services
NSW•Full time
~$85k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality customer service across multiple channels.
- Manage a high volume of registration-related enquiries from healthcare professionals.
- Maintain accurate records and ensure compliance with policies.
Posted 25d ago
Contact Centre Agent
I-MED Radiology Network
Miranda NSW 2228•Casual/Holiday
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Join a supportive team in a casual role as a Contact Centre Agent.
- Provide empathetic support and guidance to patients over the phone.
- Collaborate with colleagues to meet service level targets.
Posted 40d ago
Contact Centre Administrator x 4 Positions
CO_MGHLTD APEX GROUP HOLDINGS AUSTRALIA PTY LIMITED
Brisbane QLD 4000•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Responsible for first point of contact for superannuation and retirement inquiries.
- Provide high quality inbound and outbound client contact to existing clients.
- Assist in administration processing of various functions.
Posted 10d ago
Customer Service Representative
Programmed
Mascot NSW 2020•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Support customers and manage enquiries and bookings.
- Provide timely solutions to ensure a positive customer experience.
- Work closely with internal teams to coordinate requests and resolve issues.
Posted 17d ago
Trade Retail Customer Service Permanent
Dna
Scoresby VIC 3179•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Internal Counter Sales role based in Scoresby, VIC.
- Provide exceptional customer service and support to clients.
- Build and maintain strong relationships with customers.
Posted 3d ago
Customer Service Agent
BORAL
Adelaide SA 5000•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Provide support for customers regarding orders and inquiries.
- Monitor delivery progress and provide information using tracking systems.
- Build professional relationships with customers and internal teams.
Posted 4d ago
Customer Service Team Member
Eastern Health
Box Hill VIC 3128•Casual/Holiday
~$50k - $70k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service over the phone to community members and staff.
- Engage with the community to guide them on available services.
- Work in a flexible environment with opportunities for remote work after 3 months.