Management & Supervisory (Customer Service & Call Centre) jobs in Sydney NSW
94 jobs
Sort by
Posted 20d ago
Sales and Service Client Services, Off
State Street Corporation
Sydney NSW 2000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Deliver high-quality services and solutions to clients.
- Manage client relationships and operations, addressing escalated issues.
- Drive project work to improve client service and operational efficiency.
Posted 20d ago
Sales and Service Client Services, Off
1588 State Street Services Australia Pty Limited
Sydney NSW 2000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Deliver high-quality services and solutions to clients.
- Manage client relationships and operations, addressing escalated issues.
- Lead continuous evaluation of team operations to enhance efficiency.
Expiring in 2d
Team Manager
Westpac
Parramatta NSW 2150•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Lead a team dedicated to supporting customers impacted by fraud, disputes, and scams.
- Drive exceptional customer outcomes and improve team capabilities.
- Manage people, processes, risks, and dependencies effectively.
Posted 32d ago
Security Officer
Wilson Group
Sydney NSW•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide strong customer service solutions to visitors and clients.
- Monitor CCTV and access control systems, responding to alarms and emergencies.
- Conduct building patrols and manage contractors and deliveries.
Posted 17d ago
Manager - Workforce Management & DAA Oversight
BOQ Group
Sydney NSW 2000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead a team focused on supporting customers in financial difficulty.
- Oversee workforce planning and operational performance to meet key metrics.
- Utilise data and insights to optimise resources and service delivery.
Posted 5d ago
ATM Monitoring Officer
Permanent Full-time
Frenchs Forest NSW 2086•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Monitor the fleet of ATMs under service agreements.
- Provide problem-solving support to clients over the phone.
- Coordinate service calls and update clients on job statuses.
Posted 6d ago
Executive Manager ICAL
CommBank
Sydney CBD NSW•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead the Indigenous Customer Assistance Line (ICAL) team to achieve operational excellence.
- Champion First Nations customer advocacy and improve customer outcomes.
- Develop strong relationships with community stakeholders and internal partners.
Posted 13d ago
Security Officers - The Star Sydney
The Star Entertainment Group
Sydney NSW•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide a welcoming and safe environment for all employees and patrons.
- Work closely with the Surveillance team to identify and report undesirable behaviour.
- Assist with Responsible Services of Alcohol and provide outstanding guest service.
Posted 6d ago
Car Park Manager - Bankstown Hospital NSW - 14102026
Secure Parking
Sydney NSW 2000•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Lead day-to-day car park operations at Bankstown Hospital.
- Manage a high-performing team and maintain stakeholder relationships.
- Deliver a safe, clean, and customer-focused parking experience.
Posted 6d ago
Car Park Manager - Hornsby Ku-Ring-Gai Hospital NSW - 14102026
Secure Parking
Sydney NSW 2000•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Lead day-to-day car park operations at Hornsby Ku-Ring-Gai Hospital.
- Manage a high-performing team and maintain strong stakeholder relationships.
- Deliver a safe, clean, and customer-focused parking experience.
+60d ago
Customer Success Manager - SAP Academy for Customer Success - Sydney and Melbourne (Hybrid)
THE BODY SHOP
North Sydney NSW 2060•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Guide customers through their business journey with SAP solutions.
- Increase customer satisfaction, retention, and upsells for Cloud products.
- Complete a 10-month learn-apply program to enhance skills in customer success.
Posted 37d ago
Client Service Manager
Link Group
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Manage relationships with a portfolio of clients as a key point of contact.
- Work closely with internal operational teams to ensure effective service delivery.
- Identify opportunities for additional services and revenue growth across existing clients.
Posted 38d ago
Front Office All Rounder
ACCOR
Darlinghurst NSW 2010•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Manage check-in/check-out processes and assist with guest inquiries.
- Address issues and ensure smooth daily operations at the front desk.
- Provide excellent customer service and maintain a detail-oriented approach.
+60d ago
Retail Security Officers & Control Room Operators
SECUREcorp
Sydney NSW 2000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service in a retail environment.
- Conduct active foot patrols and manage access control.
- Respond to alarms and emergencies with professionalism.
Posted 5d ago
Assistant Branch Manager
Plumbers Supplies Co-operative
Waverley NSW 2024•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Assist in managing the Waverley Branch operations
- Provide exceptional customer service both in-person and over the phone
- Ensure safety and cleanliness in the work area
+60d ago
Grooming Salon Manager Chatswood
Petbarn
Chatswood NSW 2067•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Manage a team of pet stylists and oversee salon operations.
- Provide grooming services across all breeds and train staff.
- Ensure high standards of customer service and operational efficiency.
Posted 23d ago
Operations & Order Management Professional
Tecside Group
Sydney NSW 2000•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Join a global leader in energy technology
- Manage spare parts enquiries, quotes and sales orders
- Coordinate logistics and supply chain operations
Posted 59d ago
Front Office All Rounder
ACCOR
Mascot NSW 2020•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist hotel guests from inquiry to check out.
- Manage reservations and provide accurate information on room availability and rates.
- Handle payment transactions and resolve guest complaints.
Posted 30d ago
Content Moderation Specialist HYBRID — PERMANENT - FULL TIMESYDNEY, BRISBANE, MELBOURNE
Mable
Sydney NSW 2000•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Join a dynamic team focused on customer safeguarding in the healthtech sector.
- Handle moderation cases and ensure customer issues are resolved effectively.
- Promote a positive culture while identifying opportunities for process improvement.
+60d ago
Client Service Manager - Financial Planning - 12-month initial contract
Anton Murray Consulting
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- First point of contact for clients regarding account servicing and financial plans.
- Responsible for client on-boarding and maintenance of client records.
- Facilitate administrative client queries and ensure timely delivery of commitments.