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Contact & Call Centre jobs in Sydney NSW

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Claims Recovery Consultant

Sydney NSW•Full time

KEY POINTS WE FOUND

Manage a portfolio of general insurance claims to resolution (end-to-end)
Make and receive calls to discuss claims and negotiate recoveries
Ensure compliance with industry regulations and guidelines

Customer Service Representative - Contact Centre

Wetherill Park NSW 2164•Full time

~$60k - $70k(Estimated)

KEY POINTS WE FOUND

Provide exceptional customer service as the first point of contact for Waste customers.
Handle a high volume of phone calls and emails efficiently and professionally.
Collaborate with internal teams to ensure customer satisfaction.

Contact Centre Sales Consultant

Sydney NSW 2000•Full time

~$59k(Estimated)

KEY POINTS WE FOUND

Connect with prospective residents and their families to explore retirement living options.
Coordinate and book open home tours for Village Sales Managers.
Respond to enquiries across various communication channels.

Hearing Claims Specialist

Wow Recruitment

Pyrmont NSW 2009•Full time

~$65k - $70k(Estimated)

KEY POINTS WE FOUND

First point of contact for clients seeking support with industrial deafness and hearing-related compensation claims.
Conduct client consultations via phone and Zoom, assess eligibility, and gather detailed client information.
Manage documentation, forms, and claims administration while liaising with hearing service providers.

Customer Service Representative

ISS PROPERTY SERVICES P/L

Sydney NSW•Full time

~$60k - $70k(Estimated)

KEY POINTS WE FOUND

Provide front line client care via phone, email, web and mobile self-service portals.
Coordinate the delivery of Contractor and Supplier services for building maintenance works.
Identify process improvement opportunities to enhance customer experience.

Customer Service Representative

Schindler Lifts Australia

Sydney NSW•Full time

~$65k(Estimated)

KEY POINTS WE FOUND

Manage inbound customer calls and coordinate service requests.
Dispatch technicians as required and ensure high customer service levels.
Work independently in a fast-paced environment with a focus on problem-solving.

Contact Centre Agent

I-MED Radiology Network

Miranda NSW 2228•Casual/Holiday

~$60k - $70k(Estimated)

KEY POINTS WE FOUND

Join a supportive team in a casual role as a Contact Centre Agent.
Provide empathetic support and guidance to patients over the phone.
Collaborate with colleagues to meet service level targets.

Customer Service Representative

Mascot NSW 2020•Full time

~$60k - $70k(Estimated)

KEY POINTS WE FOUND

Support customers and manage enquiries and bookings.
Provide timely solutions to ensure a positive customer experience.
Work closely with internal teams to coordinate requests and resolve issues.

Contact Centre Officer

Sydney NSW 2000•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Manage inbound and outbound customer interactions via various channels.
Deliver exceptional customer service aligned with premium brand standards.
Support online and telephone sales activities to achieve business objectives.

Senior Contact Centre Specialist

Macquarie Park NSW 2113•Full time

~$90k - $120k(Estimated)

KEY POINTS WE FOUND

Deliver exceptional managed services support for enterprise Contact Centre platforms.
Take ownership of technical incidents and service requests, driving resolution of complex issues.
Collaborate closely with customers, vendors, and internal teams to manage incidents and service improvements.

Contact Centre Consultant - Sydney Weployee Sydney

Sydney NSW 2000•Full time

~$68k(Estimated)

KEY POINTS WE FOUND

Access upcoming contact centre roles before anyone else
Great pay – above award $34.48 per hour + super
Full training provided – Feel confident from day one

Senior Contact Centre Specialist

Macquarie Park NSW 2113•Full time

~$100k - $120k(Estimated)

KEY POINTS WE FOUND

Deliver exceptional managed services support for enterprise Contact Centre platforms.
Take ownership of technical incidents and service requests, driving resolution of complex issues.
Collaborate closely with customers, vendors, and internal teams to manage incidents and service improvements.

Call Centre Consultant

Sydney NSW 2000•Full time

~$70k(Estimated)

KEY POINTS WE FOUND

Manage inbound and outbound customer enquiries in a busy contact centre.
Provide accurate solutions and maintain customer records.
Deliver exceptional customer service while handling administrative tasks.

Customer Insights Partner Waterloo, Sydney

Waterloo NSW 2017•Full time

~$120k - $150k(Estimated)

KEY POINTS WE FOUND

Partner with enterprise customers to analyse workforce health and safety data.
Prepare evidence-based insights for senior leaders in enterprise organisations.
Identify expansion opportunities and collaborate with the sales team.