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Policy Coordinator

BFS Children's Services

Wollongong NSW 2500•Full time

~$80k - $100k(Estimated)

KEY POINTS WE FOUND

Develop and manage the organisational policy framework.
Support the CEO and Executive Team with advocacy and policy analysis.
Ensure compliance with child safety standards and promote cultural safety.

Student Complaints Officer

Torrens Global Education Services Pty Limited

Flinders NSW 2529•Full time

~$80k - $100k(Estimated)

KEY POINTS WE FOUND

Support the Student Complaints Manager in managing and resolving student complaints and appeals.
Investigate complaints, assess evidence, and prepare clear case summaries and recommendations.
Provide practical advice on the Student Complaints Policy and contribute to improvements in complaint-handling processes.