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Posted 44d ago
Level 2 Support Engineer
Hays
Melbourne CBD VIC•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Providing Level 2 technical support across a diverse client portfolio.
- Troubleshooting M365, Active Directory, Azure, and endpoint management technologies.
- Delivering a combination of remote helpdesk and onsite client support.


Posted 29d ago
Level 1 Helpdesk Technician Melbourne
Hays
Melbourne CBD VIC•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide 1st level IT support both remote and onsite for clients
- Maintain relationships with clients and perform account administration
- Troubleshoot technical issues in a high-volume ticketing environment
Expiring in 1d
IT Service Desk Analyst
MERCY AGED AND COMMUNITY CARE LTD
Richmond VIC 3121•Full time
~$72k(Estimated)
KEY POINTS WE FOUND
- Provide IT support to staff and clients.
- Manage service desk operations and resolve technical issues.
- Collaborate with teams to enhance service delivery.
Posted 8d ago
IT Support Coordinator
Kieser Therapy Pty Ltd
South Melbourne VIC 3205•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide technical support to end-users for M365 applications and internal systems.
- Manage the M365 tenancy, including user account management and application support.
- Collaborate with cross-functional teams to address technology needs.

Posted 7d ago
IT Support Officer
Ambition
Melbourne VIC•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide help desk support across software, Microsoft 365 and hardware
- Support staff using the in-house member management system
- Build reports and analyse data to support decision making

Posted 1d ago
Junior Operation Support Analyst - Melbourne
Ayan Infotech
Melbourne CBD VIC•Casual/Holiday
~$63k - $64k pro rata(Estimated)
KEY POINTS WE FOUND
- Provide operational support for IT systems and infrastructure.
- Assist in incident management and troubleshooting.
- Collaborate with team members to improve service delivery.
Posted 24d ago
IT SUPPORT INTERNSHIP - PERTH
Study And Work
Melbourne VIC•Part time
KEY POINTS WE FOUND
- Provide Level 1 technical support to users
- Troubleshoot hardware, software and basic network issues
- Assist with computer, laptop and peripheral setup


Posted 16d ago
ICT Technical Specialist
Eastern Health
Box Hill VIC 3128•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Customer-facing technical role within the ICT Department
- Requires advanced knowledge of end user technologies and troubleshooting skills
- Participation in after-hour support for network and security issues
Posted 24d ago
Service Desk Analyst
Melba Support Services Ltd
Cheltenham VIC 3192•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-level IT support for incidents and service requests.
- Log, categorise, prioritise and manage tickets through the service management system.
- Collaborate with internal teams and external service providers to deliver positive user outcomes.

Posted 2d ago
Desktop Support Engineer
Brennan
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide onsite and remote 1st-level support to Managed Services clients.
- Proactively manage clients' IT environments and resolve technical issues.
- Maintain effective communication with clients and ensure excellence in customer service.

Posted 9d ago
Technical Support Specialist
Caulfield Grammar School
Caulfield VIC 3162•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 IT and AV technical support to staff, students, and parents.
- Manage IT service tickets and troubleshoot technology issues.
- Assist in the deployment of new devices and AV technologies.
Posted 25d ago
Remote Support Engineer
RA Australia Ltd (AUS)
Hawthorn VIC 3122•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide technical support for Rockwell Automation's hardware and software portfolio.
- Troubleshoot and resolve complex automation challenges for customers.
- Collaborate with various teams to enhance customer experience and support quality.
Posted 25d ago
IT SUPPORT INTERN - MELBOURNE
Study And Work
Melbourne VIC•Part time
KEY POINTS WE FOUND
- Provide Level 1 IT support to end users
- Troubleshoot hardware, software, and network issues
- Assist with Microsoft 365 administration and user support


+60d ago
Associate Support Engineer, Region Services
Amazon
Melbourne VIC 3004•Full time
~$80k - $120k(Estimated)
KEY POINTS WE FOUND
- Apply advanced troubleshooting techniques to provide unique solutions to customers'' needs
- Interact with engineers and partner with other AWS teams to help reproduce and resolve issues
- Drive service team communication during critical events
Posted 2d ago
IT ASSISTANT INTERN
Study And Work
Melbourne VIC•Part time
~$40k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist in installing and configuring computer systems.
- Provide technical support to internal staff.
- Manage access and subscriptions for websites and emails.
Posted 3d ago
SERVICE DESK ANALYST - GPC ASIA PACIFIC - FULL TIME
GPC Asia Pacific (APAC)
Rowville VIC 3178•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-level Service Desk support for incidents and requests.
- Monitor support queues and respond to calls and tickets within agreed SLA timeframes.
- Troubleshoot device, software and web-application issues in line with ITIL practices.
Posted 3d ago
SERVICE DESK ANALYST - GPC ASIA PACIFIC - FULL TIME
GPC Asia Pacific (APAC)
Rowville VIC 3178•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-level Service Desk support for incidents and requests.
- Monitor support queues and respond to calls and tickets within agreed SLA timeframes.
- Troubleshoot device, software and web-application issues in line with ITIL practices.
Posted 18d ago
IT SUPPORT & NETWORK INTERNSHIP - MELBOURNE
Study And Work
Melbourne VIC•Part time
KEY POINTS WE FOUND
- Assist with Level 1 IT support and troubleshooting.
- Support hardware, software and network-related issues.
- Gain hands-on experience in IT support and networking.
Posted 3d ago
Senior Desktop Analyst - End User Computing
Data#3 Ltd
Melbourne VIC 3004•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Deliver advanced technical support for Windows 11 OS and M365 applications.
- Provide exceptional client-focused service to high-level executives.
- Contribute to team problem resolution and customer service improvements.

Posted 34d ago
Technical Support Engineer (SharePoint)
Microsoft
Melbourne VIC•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Own, troubleshoot, and solve customers’ technical issues.
- Lead in building communities and share knowledge through readiness programs.
- Engage with engineering teams to investigate product defects and drive improvements.