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Posted 9d ago
Hardship Customer Support Executive
Singtel Group
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Support financially vulnerable customers while safeguarding Optus's interests.
- Liaise daily with Financial Counsellors to manage hardship cases end-to-end.
- Resolve customer enquiries through empathetic communication and effective problem-solving.
Posted 9d ago
Technical Specialist, Fixed Voice
Singtel Group
Macquarie Park NSW 2113•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Accountable for operation and maintenance of Optus’ Fixed Voice network infrastructure.
- Provide Level 2 fault management and technical support for Fixed Voice platform outages.
- Collaborate with various teams to restore services and improve reliability.
Posted 9d ago
Consulting Architect
Singtel Group
Macquarie Park NSW 2113•Full time
~$150k - $200k(Estimated)
KEY POINTS WE FOUND
- Partner with senior leaders to design and deliver enterprise-wide technology strategies.
- Translate complex business challenges into innovative technology solutions.
- Lead major customer engagements and develop compelling business cases.
Posted 9d ago
Director, Talent Acquisition
Singtel Group
Macquarie Park NSW 2113•Full time
~$150k - $200k(Estimated)
KEY POINTS WE FOUND
- Lead the Talent Acquisition function for Optus, focusing on innovative hiring strategies.
- Develop and execute a talent strategy that supports growth and transformation.
- Champion diversity and inclusion initiatives within the recruitment process.
Posted 43d ago
Retail Consultant, Kalgoorlie
Singtel Group
Kalgoorlie WA 6430•Casual/Holiday
~$69k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and helpful guidance.
- Build strong connections with customers and teammates in a supportive environment.
Posted 9d ago
Domain Lead Architect - Cloud
Singtel Group
Sydney NSW 2000•Full time
~$150k - $180k(Estimated)
KEY POINTS WE FOUND
- Provide strategic and technical leadership across the Cloud domain.
- Guide the evolution of robust, secure and scalable cloud network solutions.
- Lead architecture decisions that support business objectives and new product development.
Posted 9d ago
Reporting Specialist
Singtel Group
Sydney NSW 2000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Design and maintain end-to-end program reporting frameworks and dashboards.
- Produce high-quality executive reports and facilitate cross-domain reporting forums.
- Lead the design and delivery of integrated program reports for senior leadership.
Posted 10d ago
Retail Consultant, Wynnum
Singtel Group
Wynnum QLD 4178•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Build strong product knowledge and provide personalised solutions to customers.
- Contribute to a welcoming environment and support team dynamics.
Posted 25d ago
Retail Consultant, Warriewood
Singtel Group
Warriewood NSW 2102•Casual/Holiday
~$69k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and helpful solutions.
- Build strong connections with teammates and create a customer-first environment.
Posted 10d ago
Small Business Specialist, Caloundra
Singtel Group
Caloundra QLD 4551•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Act as the Small Business subject matter expert instore, identifying business customers early and matching them with solutions.
- Build and maintain strong capability across products and processes, including mobile, broadband, and fixed services.
- Deliver confident, consultative conversations by understanding business customer needs and providing tailored solutions.
Posted 10d ago
Retail Consultant, Ipswich
Singtel Group
Ipswich QLD 4305•Casual/Holiday
~$69k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and helpful guidance.
- Build strong connections with teammates and create a customer-first environment.
Posted 25d ago
Associate Satellite Controller
Singtel Group
Sydney NSW 2000•Full time
~$80k - $120k(Estimated)
KEY POINTS WE FOUND
- Manage and operate the Optus and NBN Co. Satellite Fleets.
- Perform routine spacecraft and ground TTC control activities.
- Work as part of a small operations team under the direction of the Satellite Control Shift Leader.
Posted 17d ago
Retail Consultant, Coffs Harbour
Singtel Group
Coffs Harbour NSW 2450•Casual/Holiday
~$73k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and helpful solutions.
- Build strong connections with teammates and create a customer-first environment.
Posted 47d ago
Senior Program Compliance Specialist
Singtel Group
Sydney NSW 2000•Full time
~$100k - $120k(Estimated)
KEY POINTS WE FOUND
- Partner with project teams to embed compliance frameworks and ensure regulatory obligations are identified and tracked.
- Drive compliance visibility through central dashboards and maintain real-time insights into project status.
- Act as a compliance coach, collaborating with stakeholders to resolve conflicts and influence compliance outcomes.
Posted 10d ago
Retail Consultant, Smithfield
Singtel Group
Cairns City QLD 4870•Casual/Holiday
~$69k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and helpful solutions.
- Build strong connections with teammates and create a customer-first environment.
Posted 10d ago
Assistant Store Manager, Wynnum
Singtel Group
Wynnum QLD 4178•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Lead and support the Store Manager in creating a positive team culture.
- Coach and mentor team members to deliver exceptional customer experiences.
- Handle escalated customer enquiries and drive team engagement.
Posted 25d ago
Senior Technical Specialist
Singtel Group
Macquarie Park NSW 2113•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Ensure performance, availability, and reliability of critical network services.
- Provide 24/7 operational support across Voice and Data Core platforms.
- Lead technical escalations and mentor team members to drive operational excellence.
Posted 10d ago
Retail Consultant, Palmerston
Singtel Group
Palmerston ACT 2913•Casual/Holiday
~$69k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and helpful solutions.
- Build strong connections with teammates and create a customer-first environment.
Posted 17d ago
Associate Director, Security Management
Singtel Group
Canberra ACT 2600•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Drive security outcomes for a major Federal Government account.
- Oversee security strategy, accreditation, risk management, and compliance.
- Act as the primary security advisor and engage with senior stakeholders.
Posted 10d ago
Retail Consultant, Horsham
Singtel Group
Horsham VIC 3400•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Build strong product knowledge and provide personalised solutions to customers.
- Contribute to a welcoming, customer-first environment and support team efforts.