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Posted 26d ago
Remote Support Engineer - Japanese Speaking
RA Australia Ltd (AUS)
Hawthorn VIC 3122•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Join the Remote Support team to assist customers with Rockwell Automation and Allen Bradley software inquiries in Japanese.
- Troubleshoot customer issues via phone, chat, and email, ensuring timely follow-up and documentation.
- Develop expertise in industrial automation and contribute to customer satisfaction metrics.
Posted 26d ago
Remote Support Engineer
RA Australia Ltd (AUS)
Hawthorn VIC 3122•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide technical support for Rockwell Automation's hardware and software portfolio.
- Troubleshoot and resolve complex automation challenges for customers.
- Collaborate with various teams to enhance customer experience and support quality.