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Posted 1d ago
Case Manager
Gallagher Bassett
Melbourne VIC 3004•Full time
$60k - $80k
KEY POINTS WE FOUND
- Manage insurance claims on behalf of clients
- Support clients through challenging moments
- Deliver outcomes that make a real difference
Posted 4d ago
Entry Level - New Claims Co-Ordinator
Gallagher Bassett
Melbourne VIC 3004•Full time
$60k - $80k
KEY POINTS WE FOUND
- Support the eligibility function for new worker’s compensation claims.
- Ensure accurate identification and registration of claims within specified timeframes.
- Provide excellent customer service and administrative support.
Posted 43d ago
Eligibility Officer
Gallagher Bassett
Adelaide SA 5000•Full time
$60k - $80k
KEY POINTS WE FOUND
- Coordinate and obtain information from stakeholders for Worker’s Compensation claims.
- Conduct investigations to ensure quality decision-making for new claims.
- Provide updates and outcomes to injured workers and employers.
Posted 43d ago
Return to Work Officer
Gallagher Bassett
Adelaide SA 5000•Full time
$70k - $90k
KEY POINTS WE FOUND
- Manage a portfolio of Corporate and Commercial medical expense claims.
- Provide high quality customer service and educate stakeholders on the return to work process.
- Facilitate cost management strategies on claims to ensure sustainability.
Posted 7d ago
Return to Work Specialist
Gallagher Bassett
Adelaide SA 5000•Full time
$70k - $90k
KEY POINTS WE FOUND
- Guide individuals through their recovery and return to work journey after workplace injuries.
- Collaborate with stakeholders to achieve positive return to work outcomes.
- Educate and support clients on return to work processes and available services.
Posted 7d ago
Claims Officer
Gallagher Bassett
Adelaide SA 5000•Full time
$60k - $80k
KEY POINTS WE FOUND
- Provide professional customer service through accurate processing of wage calculations.
- Liaise with stakeholders to gather information for accurate weekly payment calculations.
- Monitor and process emails, update reporting spreadsheets, and conduct wage audits.
Posted 7d ago
Technical Manager - Investigations Team
Gallagher Bassett
Melbourne VIC 3004•Full time
$90k - $120k
KEY POINTS WE FOUND
- Lead the Investigations team in managing complex technical claims.
- Utilise Workers Compensation knowledge to conduct thorough reviews.
- Engage with stakeholders to promote best practice claims management.
Posted 7d ago
Expressions of Interest - NT Claims Roles
Gallagher Bassett
Australia•Full time
$60k - $80k
KEY POINTS WE FOUND
- Support the Claims function with administrative duties and data entry.
- Coordinate new claim lodgements and determine initial entitlements.
- Drive the claims process and liaise with key stakeholders.
Posted 7d ago
Senior Case Manager Disputes
Gallagher Bassett
Melbourne VIC 3004•Full time
$80k - $100k
KEY POINTS WE FOUND
- Provide support to Dispute Resolution Officers during the Conciliation process.
- Liaise with injured workers and employers regarding settlements and next steps.
- Maintain and update critical outcomes related to conciliation.
Posted 7d ago
Motor Claims Consultant - Fast Track
Gallagher Bassett
Brisbane QLD 4000•Full time
$60k - $80k
KEY POINTS WE FOUND
- Manage a large portfolio of motor claims in a fast-paced environment.
- Build strong client relationships and adhere to company values.
- Identify opportunities for process improvement and resolve complaints.
Posted 7d ago
Return to Work Specialist
Gallagher Bassett
Adelaide SA 5000•Full time
$70k - $90k
KEY POINTS WE FOUND
- Guide individuals through their recovery and return to work journey post workplace injury.
- Facilitate face-to-face visits with injured workers and stakeholders to support the return to work process.
- Educate stakeholders on legislative requirements and available support services.
Posted 7d ago
Performance Coordinator
Gallagher Bassett
Melbourne VIC 3004•Full time
$70k - $90k
KEY POINTS WE FOUND
- Coordinate program delivery across allocated cohorts ensuring claims progress through triage and case conferences.
- Monitor claim timelines and milestones to ensure compliance with program requirements.
- Facilitate collaboration between stakeholders to improve claims management practices.
Posted 7d ago
Travel Claims Consultant - Comcover
Gallagher Bassett
Melbourne VIC 3004•Full time
$60k - $80k
KEY POINTS WE FOUND
- Manage a portfolio of Travel Claims end-to-end for a government portfolio.
- Provide high-level customer service to internal and external partners.
- Process claims and ensure resolution through effective communication.
Posted 7d ago
Senior Liability Claims Consultant
Gallagher Bassett
Brisbane QLD 4000•Full time
$90k - $120k
KEY POINTS WE FOUND
- Manage a portfolio of liability claims end to end.
- Provide advice to insurer clients on indemnity, liability, quantum, reserving and settlement.
- Train and mentor claims consultants within the team.
Posted 7d ago
Quality Assurance Consultant
Gallagher Bassett
Melbourne VIC 3004•Full time
$80k - $100k
KEY POINTS WE FOUND
- Ensure accuracy and compliance of insurance policies and procedures.
- Conduct audits and reviews of insurance documentation.
- Provide training on quality assurance best practices.
Posted 7d ago
Liability and Technical Specialist - NT Workers Compensation
Gallagher Bassett
Darwin City NT 0800•Full time
$80k - $100k
KEY POINTS WE FOUND
- Conduct initial contacts and risk assessments for workers compensation claims.
- Determine liability and communicate decisions to stakeholders.
- Provide coaching and advice to claims teams regarding liability determinations.
Posted 7d ago
Customer and Capability Specialist
Gallagher Bassett
Melbourne VIC 3004•Full time
$80k - $100k
KEY POINTS WE FOUND
- Monitor and develop claims staff to enhance service experience.
- Coach and mentor teams on claims management and Workcover processes.
- Provide monthly reporting and support for continuous improvement.
Posted 7d ago
Client Services Coordinator
Gallagher Bassett
Melbourne VIC 3004•Full time
$60k - $80k
KEY POINTS WE FOUND
- Provide administrative and coordination support across the Client Services function.
- Assist in managing client account information and maintaining the CRM system.
- Respond to client inquiries and ensure exceptional customer service.
Posted 7d ago
Premium & Credit Account Manager
Gallagher Bassett
Melbourne VIC 3004•Full time
$70k - $90k
KEY POINTS WE FOUND
- Provide professional and customer-focused premium management service for Workers Compensation clients.
- Process renewals and annual adjustments to premium for clients.
- Maintain employer information and respond to premium-related queries.
Posted 7d ago
Change & Engagement Specialist – Personal Injury
Gallagher Bassett
Melbourne VIC 3004•Full time
$80k - $100k
KEY POINTS WE FOUND
- Design communication frameworks for information flow within the team.
- Translate complex updates into clear, practical messaging for frontline teams.
- Collaborate with various teams to support change adoption and training.