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Datacom jobs

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Senior Network Engineer

Adelaide SA 5000•Full time

~$100k - $130k(Estimated)

KEY POINTS WE FOUND

Deliver reliable, secure, and high-performing network services across complex customer environments.
Lead technical incident resolution and drive continuous improvements across network infrastructure.
Mentor engineers and contribute to operational excellence.

Senior Cybersecurity Incident Responder

Melbourne VIC 3004•Full time

~$120k - $150k(Estimated)

KEY POINTS WE FOUND

Conduct thorough investigations into major security incidents.
Provide expertise and support to contain, eradicate, and recover from security incidents.
Deliver proactive incident response services including tabletop exercises and threat hunting.

Account Manager

Adelaide SA 5000•Full time

~$80k - $120k(Estimated)

KEY POINTS WE FOUND

Maximise revenue from major/key customer accounts to achieve targets.
Manage enterprise-level support and service activities for clients.
Collaborate with sales and support groups to identify business opportunities.

Content Designer - 6 Month Fixed Term

Sydney NSW 2000•Full time

~$70k - $90k(Estimated)

KEY POINTS WE FOUND

Create compelling visual assets for customer propositions and services.
Collaborate with stakeholders to simplify complex ideas into engaging visuals.
Ensure alignment with brand standards and improve communication asset quality.

Service Integration and Management (SIAM) Lead

Sydney NSW 2000•Full time

~$120k - $150k(Estimated)

KEY POINTS WE FOUND

Govern and orchestrate the multi-vendor ecosystem as the customer’s impartial integrator.
Build positive relationships with the customer, suppliers and Datacom account teams.
Drive continuous improvement, transparent reporting and governance maturity.

Senior Solution Advisor

Sydney NSW 2000•Full time

~$120k - $150k(Estimated)

KEY POINTS WE FOUND

Translate complex customer requirements into deliverable managed services solutions.
Drive presales activities including solution design, pricing, and proposal development.
Engage with customers and stakeholders to present recommended solutions.

Organisational Change Manager I 12 Month Fixed Term

Melbourne VIC 3004•Full time

~$120k - $150k(Estimated)

KEY POINTS WE FOUND

Lead change management initiatives for the transition from Cherwell to ServiceNow.
Engage stakeholders and ensure smooth adoption through effective communication and training.
Evaluate and refine operating models to optimise efficiencies and enhance service delivery.

Business Development Manager

Melbourne VIC 3004•Full time

~$90k - $120k(Estimated)

KEY POINTS WE FOUND

Identify and develop strategic opportunities across government and commercial sectors in Victoria.
Build trusted relationships with customers and partners to drive revenue growth.
Utilise Datacom''s technology solutions to solve complex challenges for clients.

Endpoint Engineering Team Leader

Sydney NSW 2000•Full time

~$120k - $150k(Estimated)

KEY POINTS WE FOUND

Lead a team of Endpoint Engineers and application packagers to ensure best practice support methodology is applied.
Manage performance and culture of a high-performance team while overseeing customer expectations.
Provide technical mentoring and guidance to team members and remedy complex problems.

Senior Network Architect

Perth WA 6000•Full time

~$120k - $160k(Estimated)

KEY POINTS WE FOUND

Design and document complex LAN and WAN network architectures.
Evaluate emerging networking technologies and vendor solutions.
Provide ongoing technical guidance for existing network environments.

Senior Consultant

Canberra ACT 2600•Full time

~$100k - $130k(Estimated)

KEY POINTS WE FOUND

Partner with clients to understand business challenges and identify opportunities for improvement.
Facilitate workshops and support stakeholder interviews to gather requirements.
Produce high-quality client deliverables and build strong working relationships.

Customer Service Representative - Full Time

Modbury SA 5092•Full time

~$60k - $70k(Estimated)

KEY POINTS WE FOUND

Provide friendly and professional customer service support.
Handle inbound enquiries via phone and email.
Meet KPIs for customer satisfaction and service quality.

Endpoint Engineering Architect

North Sydney NSW 2060•Full time

~$120k - $150k(Estimated)

KEY POINTS WE FOUND

Responsible for creating and maintaining robust desktop Standard Operating Environments (SOE) for customers.
Provide expert advice and develop ongoing processes for continuous improvement.
Mentor and coach engineers while managing endpoint solutions.

Service Catalogue Manager - 12-month fixed term contract

Sydney NSW 2000•Full time

~$100k - $120k(Estimated)

KEY POINTS WE FOUND

Oversee the design and development of the Service Request Catalogue within the ITSM platform.
Collaborate with IT teams and business stakeholders to enhance service request experiences.
Implement knowledge management frameworks and automate repetitive tasks.

Storeperson

Sydney NSW 2000•Full time

~$60k - $70k(Estimated)

KEY POINTS WE FOUND

Join a driven team to support warehouse operations.
Handle shipping, receiving, and inventory management.
Ensure compliance with quality service standards and safety regulations.

Service Delivery Coordinator

Perth WA 6000•Full time

~$70k - $90k(Estimated)

KEY POINTS WE FOUND

Coordinate the delivery of contracted services to clients.
Manage customer relationships and ensure satisfaction.
Support service delivery managers and contribute to continual service improvement.

Middleware Consultant

Canberra ACT 2600•Contract

~$120k - $150k(Estimated)

KEY POINTS WE FOUND

Design and implement complex middleware platforms for enterprise organisations.
Evaluate customer needs and provide strategic planning input.
Lead projects and mentor team members.

Service Desk Agent - North Sydney

North Sydney NSW 2060•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

First point of contact for clients, providing high-quality support.
Proactively troubleshoot and resolve customer issues via calls and emails.
Work in a team environment, following ITIL processes.

Senior M365 Specialist

Perth WA 6000•Full time

~$100k - $130k(Estimated)

KEY POINTS WE FOUND

Lead technical solutions for Microsoft 365 services.
Enhance customer productivity through collaboration tools.
Provide expertise in identity management and security.

Business Improvement Analyst - Fixed Term

Melbourne VIC 3004•Full time

~$90k - $120k(Estimated)

KEY POINTS WE FOUND

Identify and analyse business and process improvement opportunities.
Engage with stakeholders to gather and document requirements.
Support initiatives that improve service performance and operational efficiency.