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Posted 8d ago
Customer Service Officer - Mackay City
BOQ Group
Mackay QLD 4740•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service as the first point of contact in the Branch.
- Educate customers on digital banking solutions and conduct needs-based conversations.
- Collaborate with team members to exceed customer expectations.
Posted 8d ago
Senior Manager, Remediation Analytics & Governance
BOQ Group
Sydney NSW 2000•Full time
~$130k - $160k(Estimated)
KEY POINTS WE FOUND
- Lead the Data Analytics team supporting Customer Remediation and Governance.
- Strengthen BOQ Group’s Customer Remediation Policy and governance framework.
- Provide oversight and challenge across remediation programs to ensure compliance.
Posted 8d ago
Senior Manager, Remediation Analytics & Governance
BOQ Group
Brisbane QLD 4000•Full time
~$130k - $160k(Estimated)
KEY POINTS WE FOUND
- Lead the Data Analytics team supporting Customer Remediation and Governance.
- Strengthen BOQ Group’s Customer Remediation Policy and governance framework.
- Provide oversight and challenge across remediation programs to ensure compliance.
Posted 8d ago
Customer Assistance Specialist
BOQ Group
Brisbane QLD 4000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Assist customers facing financial difficulties with empathy and practical solutions.
- Assess financial hardship requests and identify suitable support options.
- Work in a fast-paced environment while maintaining high standards of customer service.
Posted 8d ago
Senior Manager, Remediation Analytics & Governance
BOQ Group
Melbourne VIC 3000•Full time
~$130k - $160k(Estimated)
KEY POINTS WE FOUND
- Lead the Data Analytics team supporting Customer Remediation and Governance.
- Strengthen BOQ Group’s Customer Remediation Policy and governance framework.
- Provide oversight and challenge across remediation programs to ensure compliance.
Posted 8d ago
Lending Regional Director
BOQ Group
Brisbane QLD 4000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead and inspire a network of Mobile Bankers to achieve portfolio growth.
- Drive growth across home lending and support business lending opportunities.
- Develop capability in business development and customer engagement.
Posted 10d ago
Customer Service Officer - Hervey Bay
BOQ Group
Hervey Bay QLD 4655•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service as the first point of contact in the Branch.
- Educate customers on digital banking solutions and conduct needs-based conversations.
- Collaborate with a dynamic team to exceed customer expectations.
Posted 10d ago
Customer Service Officer - Noosa
BOQ Group
Noosa Heads QLD 4567•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service as the first point of contact in the Branch.
- Educate customers on digital banking solutions and conduct needs-based conversations.
- Collaborate with a dynamic team to exceed customer expectations.
Posted 10d ago
Technical Specialist
BOQ Group
Sydney NSW 2000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Provide technical leadership for digital onboarding solutions.
- Collaborate with cross-functional teams to enhance customer-centric solutions.
- Mentor engineers and improve engineering standards.
Posted 10d ago
Technical Specialist
BOQ Group
Melbourne VIC 3000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Provide technical leadership for digital onboarding solutions.
- Collaborate with cross-functional teams to enhance customer-centric solutions.
- Mentor engineers and improve engineering standards.
Posted 15d ago
Employee Relations Advisor
BOQ Group
Brisbane QLD 4000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Join the People & Culture team as an Employee Relations Advisor.
- Provide practical advice on employee relations matters and support leaders.
- Contribute to building capability and improving employee relations practices.
Posted 16d ago
Senior Analyst Line 1 Risk Compliance
BOQ Group
Sydney NSW 2000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Join BOQ Group as a Senior Analyst Line 1 Risk Compliance on a max term contract until August 2027.
- Provide trusted advice and practical guidance to strengthen risk management practices across the organisation.
- Collaborate with stakeholders to navigate risk and ensure compliance with regulatory obligations.
Posted 10d ago
Technical Specialist
BOQ Group
Perth WA 6000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Provide technical leadership for digital onboarding solutions.
- Collaborate with cross-functional teams to enhance customer-centric solutions.
- Mentor engineers and improve engineering standards.
Posted 10d ago
Customer Service Officer - Indooroopilly
BOQ Group
Indooroopilly QLD 4068•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service as the first point of contact in the Branch.
- Educate customers on digital banking solutions and conduct needs-based conversations.
- Collaborate with a dynamic team to exceed customer expectations.
Posted 10d ago
Technical Specialist
BOQ Group
Brisbane QLD 4000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Provide technical leadership for digital onboarding solutions.
- Collaborate with cross-functional teams to enhance customer-centric solutions.
- Mentor engineers and improve engineering standards.
Posted 10d ago
Technical Specialist
BOQ Group
Canberra ACT•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Provide technical leadership for digital onboarding solutions.
- Collaborate with cross-functional teams to enhance customer-centric solutions.
- Mentor engineers and improve engineering standards.
Posted 9d ago
Product Manager, Communications - Everyday Banking Transformation
BOQ Group
Sydney NSW 2000•Full time
~$100k - $130k(Estimated)
KEY POINTS WE FOUND
- Lead the design and delivery of customer communication strategies for Everyday Banking transformation.
- Collaborate with various teams to ensure effective communication during product and service changes.
- Translate complex banking information into clear, customer-friendly messaging.
Posted 24d ago
Assistant Business Development Manager
BOQ Group
Melbourne VIC 3000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Assist in turning broker opportunities into settled business
- Support the Equipment Finance team with technical and relationship management
- Manage a defined broker portfolio and strengthen relationships
Posted 10d ago
Customer Relationship Specialist - Noosa
BOQ Group
Noosa Heads QLD 4567•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Engage customers to identify their financial needs and provide suitable banking solutions.
- Manage loan maintenance requests and ensure a smooth customer experience.
- Support team development by coaching Customer Service Officers on service excellence.
Posted 25d ago
Customer Relationship Specialist - 455 Bourke St
BOQ Group
Melbourne VIC 3000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide outstanding customer service to clients.
- Develop customer relationships and manage leads effectively.
- Collaborate with the Branch Manager and support Customer Service Officers.