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Posted 15d ago
Motor Assessor
Auto & General
Mulgrave VIC 3170•Full time
$70k - $90k
KEY POINTS WE FOUND
- Assess vehicle damage to determine safe and cost-effective repairs.
- Conduct post-repair inspections and provide expert advice to customers.
- Collaborate with a team to enhance customer experience and uphold high standards.
Posted 15d ago
Product Owner - Product Division
Auto & General
Toowong QLD 4066•Full time
$90k - $120k
KEY POINTS WE FOUND
- Champion the product vision and support the Agile development team.
- Collaborate with stakeholders to ensure product stability and compliance.
- Own and prioritise the product backlog for timely delivery of initiatives.
Posted 45d ago
Commercial Systems Specialist
Auto & General
North Lakes QLD 4509•Full time
$80k - $100k
KEY POINTS WE FOUND
- Serve as the primary liaison between business users, IT teams, and external vendors.
- Drive continuous improvement by identifying gaps and implementing solutions.
- Champion the end-user experience through training and best practices.
Posted 15d ago
Learning Systems Administrator
Auto & General
North Lakes QLD 4509•Full time
$70k - $90k
KEY POINTS WE FOUND
- Manage day-to-day operations of the Learning Management System (LMS).
- Provide first-line user support for LMS-related queries and technical issues.
- Maintain accurate learning records and ensure data integrity within the LMS.
Posted 15d ago
Senior Manager Conversational AI
Auto & General
Kawana QLD 4701•Full time
$120k - $150k
KEY POINTS WE FOUND
- Lead the Conversational AI team and drive strategy and implementation of AI solutions.
- Oversee the lifecycle of Conversational AI solutions and ensure alignment with business objectives.
- Establish governance frameworks and track performance indicators for AI initiatives.
Posted 15d ago
Resilience Support Analyst
Auto & General
Mango Hill QLD 4509•Full time
$70k - $90k
KEY POINTS WE FOUND
- Provide expert risk guidance and support to Claims & Assessing teams.
- Identify and escalate gaps in risk management processes and recommend improvements.
- Conduct thematic reviews and support root cause analysis for incidents.
Posted 15d ago
Motor Claims Consultant
Auto & General
Kawana QLD 4701•Full time
$60k - $80k
KEY POINTS WE FOUND
- Provide reassurance and support to customers during the claims process.
- Utilise strong communication skills to solve problems and assist clients.
- Work in a full-time, in-office role with opportunities for growth and recognition.
Posted 15d ago
Motor Technical Assessor – Quality, Standards and Events
Auto & General
Toowong QLD 4066•Full time
$80k - $100k
KEY POINTS WE FOUND
- Review and assess the quality of vehicle assessments conducted by Motor Assessors.
- Manage relationships with stakeholders and ensure compliance with industry standards.
- Lead initiatives for continuous improvement in assessment processes.
Posted 8d ago
Full Stack Developer
Auto & General
Toowong QLD 4066•Full time
$80k - $120k
KEY POINTS WE FOUND
- Design and develop high-quality, scalable solutions for digital experiences.
- Lead solution architecture and contribute to CI/CD pipelines on AWS.
- Collaborate within Agile teams to deliver innovative applications.
Posted 8d ago
Business Analyst
Auto & General
Toowong QLD 4066•Full time
$80k - $100k
KEY POINTS WE FOUND
- Manage the Claims process to provide a seamless customer journey.
- Gather and document business requirements and translate them into IT specifications.
- Facilitate workshops and engage with stakeholders to design innovative solutions.
Posted 2d ago
Home Assessor
Auto & General
Toowong QLD 4066•Full time
$70k - $90k
KEY POINTS WE FOUND
- Assess and report on damages to domestic insured properties.
- Provide accurate scopes of works for rectification works.
- Ensure high customer service levels and satisfaction checks.
Posted 2d ago
Finance Business Partner
Auto & General
Toowong QLD 4066•Full time
$120k - $150k
KEY POINTS WE FOUND
- Drive financial leadership and strategy for the Product Division.
- Provide financial analysis and insights to optimise performance.
- Collaborate with divisional leadership teams to support profitable growth.
Posted 2d ago
Desktop Home Assessor
Auto & General
Sunshine VIC 3020•Full time
$70k - $90k
KEY POINTS WE FOUND
- Conduct desktop assessments of insured properties using virtual assessing and causation reports.
- Negotiate and define the scope of work and associated costing with key stakeholders.
- Manage end-to-end claims while maintaining excellent customer service.
Posted 2d ago
Home Assessor
Auto & General
Toowong QLD 4066•Full time
$80k - $100k
KEY POINTS WE FOUND
- Inspect and report on damage to domestic buildings of insured properties.
- Negotiate repair costs and manage end-to-end repairs with a customer focus.
- Prepare detailed reports and maintain communication throughout the claim lifecycle.
Posted 2d ago
Telephony Real Time Analyst Settlements
Auto & General
North Lakes QLD 4509•Full time
$70k - $90k
KEY POINTS WE FOUND
- Monitor call centre performance in real-time using various telephony tools and dashboards.
- Analyse data to identify areas for improvement and recommend actionable solutions.
- Collaborate with the Claims Operations leadership team to improve contact centre efficiency.
Posted 2d ago
Assessing Support Officer
Auto & General
Alexandria NSW 2015•Full time
$60k - $80k
KEY POINTS WE FOUND
- Responsible for administrative tasks related to Motor Claims.
- Provide excellent customer service and maintain proactive communication with stakeholders.
- Manage repairer services and administrative activities throughout the assessment process.
Posted 2d ago
Home Assessing Team Leader
Auto & General
Sunshine VIC 3020•Full time
$80k - $100k
KEY POINTS WE FOUND
- Lead and oversee the Home Assessing Team responsible for property assessments and claims management.
- Provide ongoing training and coaching to ensure effective assessment techniques and process adherence.
- Build and maintain relationships with stakeholders while tracking performance metrics.
Posted 2d ago
Team Leader Desktop Home Assessing
Auto & General
Adelaide SA 5000•Full time
$80k - $100k
KEY POINTS WE FOUND
- Lead and inspire a team of assessors in Desktop Home Assessing.
- Manage escalated claims and ensure high standards of service.
- Implement strategies for continuous improvement in claims performance.
Posted 2d ago
State Manager Home Assessing VIC/TAS
Auto & General
Sunshine VIC 3020•Full time
$120k - $150k
KEY POINTS WE FOUND
- Lead and enable Home Building & Assessing Teams to deliver a competitive advantage.
- Provide direction, support, training, and coaching to the Home Assessing team.
- Monitor and manage supplier performance to ensure compliance and best practice standards.
Posted 2d ago
Reporting & Insights Analyst
Auto & General
Toowong QLD 4066•Full time
$80k - $100k
KEY POINTS WE FOUND
- Responsible for accurate and timely reporting and data infrastructure maintenance.
- Transform reporting access and usage within the Marketing, Media and Acquisition team.
- Develop and maintain ETL/ELT pipelines and high-quality dashboards.