Team Leader - Hotel Services
- Lead a team of servery and housekeeping staff in a residential care facility.
- Ensure quality meal services and maintain hygiene standards for residents.
- Provide excellent customer service and support to residents and staff.
Requirements
Are you experienced in Food Service and looking for a leadership opportunity? Come join Carrington's Hotel Services Team in this local role that makes a difference!
- Lead a team of servery & housekeeping staff making a difference everyday
- Work life balance - one weekend off per fortnight
- Part Time roster for reliable working hours
About Us
Carrington is a not-for-profit centre of excellence for retirees, providing a focus on person-centred quality care and health services to consumers of Independent Living, Residential Care and Community Care. At Carrington, we are committed to providing quality care for our Consumers so they can live a happier, healthier more independent life.
The Opportunity
As a Hotel Services Team Leader, you will ensure quality services are provided within your assigned Residential Care Facility. Your co-ordination & preparation for meal services, presentation, plating and serving of meals ensure our residents have an enjoyable eating experience, while catering to their nutritional and dietary needs. Likewise you will ensure resident's rooms are clean, tidy and hygienically maintained, enabling residents to move around safely and supporting their wellbeing. We currently have a Part Time opportunity available, with shifts starting no earlier than 6:00am and finishing by 7:30pm across a fortnightly roster.
Responsibilities:
- Leading, coaching and supporting servery & housekeeping staff, including conducting one-to-one and team meetings
- Managing employee performance, attendance and compliance requirements
- Monitoring menus and providing dietary aid for residents
- Providing excellent customer services, including supporting resident escalations and service-related enquiries
- Contributing to service improvements and operational outcomes
About You
Essential Criteria:
- Experience leading or supervising teams within a food service, hospitality or catering environment.
- Strong communication skills and reliability with the ability to motivate, support and develop team members.
- Proven ability to coordinate daily operations and manage competing priorities in a fast-paced setting.
- A collaborative approach with a can-do attitude and passion for contributing to positive patient and customer experiences.
- Passion for delivering exceptional customer service
- Driver’s license and reliable transport
- Flexible to work a variety of shifts - early/late shifts & weekend work
- Excellent time management skills
- Right to work in Australia
- Willingness to complete a pre-employment assessment and obtain an NDIS Worker check clearance
Enjoy Our Benefits
- Access to full not-for-profit Salary Packaging, making up to $18,550 of your income tax-free!
- Enjoy our “Carrington Day” – an Additional Christmas Public Holiday each year
- 15% employee discount at our onsite Rocksalt restaurant
- 10% off full price shoes at a local shoe store
- Paid parental leave including superannuation
- Staff immunisation program
- Free onsite parking across our picturesque campus
To Apply
Click "Apply Now" to submit your application - including a current resume and a cover letter addressing the essential criteria. Recruitment is commencing now, and an immediate start is available for the right candidates. If you are ready for a rewarding career with a highly reputable, progressive Aged Care Provider and to start making a difference in older people’s lives, apply now.
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