Store Manager - Bendigo

• Permanent, full-time role (38 hours) based in our Bendigo location
• Flexible availability required; Weekend work essential

About us

Australian Red Cross is part of the world’s largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia, especially those affected by bushfire, flood and other disasters.

Every in-store purchase supports our Australian Red Cross teams to help people as they overcome hardship, crisis and disaster here at home and across the Asia Pacific.

About the role

As a Store Manager with Australian Red Cross, you’ll lead the strategic and day‑to‑day operations of a community‑focused retail store. Your work centres on driving sales performance, elevating the customer experience, and ensuring the store is a welcoming, well-run environment. With support from the Area Manager, you’ll analyse sales trends, shape local business strategies, and champion Red Cross values through exceptional service and community engagement.

You’ll also play a pivotal role in building, coaching and inspiring a diverse team of staff and volunteers. From fostering an inclusive, collaborative culture to ensuring operational excellence across merchandising, donation flow, compliance and workforce development, you’ll create a space where people feel supported, customers feel valued, and the shop thrives as a positive presence in the local community.

What you will bring

• Proven ability to drive revenue and meet financial targets
• Experience coaching, mentoring and motivating staff and volunteers
• Ability to build cooperative, respectful and diverse team environments
• Confidence managing stock flow, merchandising, and store administration
• Commitment to delivering high quality service
• Ability to maintain appealing, on-brand store presentation
• Understanding of brands, styles, and customer preferences
• A proactive, solutions focused approach to challenges
• Understanding of WHS, policy adherence and loss prevention obligations

Benefits that act for you, while you act for humanity 

Financial wellbeing: Access salary packaging benefits via Maxxia, up to $15,900 for living expenses and $2,650 for meals and entertainment, helping maximise your take-home pay. (That’s up to $18,550 accessible pre-tax!)

Health & Wellbeing: Free flu vaccinations, access to the Headspace wellbeing app, and EAP Services via Converge International. Employee discounts available for: First Aid and Mental Health Courses, fitness memberships with Fitness Passport, and health services with Bupa and Medibank.

Career development: Ongoing learning, training, and professional development opportunities

Further information  

This role is covered by the General Retail Industry Award 2020, Level 6. Salary from $61,473.36 FTE + superannuation, and access to salary packaging.

Cover letters should be addressed to Simone Sampson and should outline how you meet the requirements above. 

For a confidential discussion, please contact:

Simone Sampson, ssampson@redcross.org.au

(Enquiries only. Please submit applications via SEEK or our Careers page)

Applications close: Monday, 5 October 2026

Please apply as soon as possible as we will be reviewing applications as they come in and may close the advertisement earlier.

Whilst we appreciate interest in our roles, we will not be engaging with Agencies or Agency Candidates for this role.

Job Ref #13856

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
 
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.