Service Coordinator - Medical Devices (12 mth Parental Leave Contract), Sydney, Australia

Empowering careers at ARJO

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

Arjo Australia – Great Place to Work Certified May 2026, Best Workplaces for Women 2025 & Best Workplaces in Healthcare & Social Assistance 2025

What is the Opportunity? 

One of our valued Service Coordinators is about to go on parental leave, so we are looking for an experienced, enthusiastic, professional and self-motivated Service Coordinator to fill in while she is away. 

We are currently predicting that this role will be twelve (12) months, full time, but that may change depending on her needs and with a commencement date towards the end of September 2026.

Reporting to our Service Support Centre Manager - ANZ, you’ll play a crucial role in coordinating activities for our Field Service team, which serves clients across Australia. 

The objective of the role is to:

You’ll be supporting our Field Service Technicians and customers by:

• Scheduling and coordinating service jobs
• Answering customer enquiries and helping resolve issues
• Processing service reports, invoices, and service agreements
• Assisting with quotations and renewals
• Supporting spare parts orders and general service admin
• Working closely with the Service Support team to keep everything on track

You won’t be doing this alone, you’ll be part of a supportive, experienced team.

You might be a great fit if you have:

•    Experience in an admin, service coordination, or customer support role
•    Confidence speaking with customers and internal teams
•    Good organisation skills and attention to detail
•    Comfortable using systems and MS Office (we’ll train you on our ERP)
•    A positive, team focused approach
•    A technical or healthcare background is helpful but not essential.

Why diversity matters to us

At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive and engaging environment – not only in the workplace, but also within the communities that we serve, work in and live in. We achieve this through a culture and mindset that values the uniqueness of all our people.
Aboriginal and Torres Strait Islander are encouraged to apply and explore a career with Arjo.

Successful applicants will be required to undergo relevant reference checks, police and a pre-employment medical check (including a drug & alcohol screening) prior to appointment.

For those with a passion to improve mobility outcomes for others, a rewarding career at Arjo awaits.

We look forward to receiving your resume and cover letter!

About Arjo

At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 65 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.

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